1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Ocean City, Maryland
Positive section of review
I liked the convenient location and the fact that it was an oceanfront property, the ocean view from our balcony was lovely. I loved the atrium with its ponds and various birds, fish and turtles. The hotel staff was exceptionally nice and accommodating. We liked the Atrium Cafe, the servers and cook were also very friendly and accommodating. Breakfast and lunch were good.
Negative section of review
The property is somewhat rundown. It needs a good cleaning. Carpeting is dirty , upholstered furnishings in Atrium and in the rooms are dirty, the indoor pool did not look very clean, water looked cloudy. I was very disappointed in the appearance of our room upon entering. It did not give a good first impression. The railing on our balcony was loose and partially detached from the wall and the concrete floor that was supposed to be securing it. I expected the room to look fresh and clean but it did not, it looked tired and rundown. The bathroom did not look clean and shiny, it looked like it just received a quick wipe-down. The kitchen was ok, refrigerator and stove were clean but the coffee maker and toaster were not. The upholstery on the kitchen stools were dirty looking, so was the sofa. We did not feel comfortable sitting on them. I did request to have the room re-cleaned. The front desk was very accommodating and the housekeeper was very nice. She gave the room a good cleaning, it looked much better, but the upholstered furniture needs to be replaced.
Florence, Oregon
Positive section of review
Nothing. The walls were paper thin, the brown towels were disconcerting (how can you tell if they're really clean?!), and the lack of communication is incredibly unprofessional.
Negative section of review
We were charged a pet fee (totally acceptable) but then upon departure we were charged $80 for sheet damage with no photographic evidence. No communication, and zero response.
New Orleans, Louisiana
Positive section of review
It was right in the center of bourbon and I didn’t have to look for a parking spot. We literally parked and didn’t have to do any driving everything was walking distance.
Negative section of review
N/A
Myrtle Beach, South Carolina
Positive section of review
It was amazing, I went to celebrate my birthday, I love location everything was close ,I really love it friendly staff, room was clean
Newport, Oregon
Positive section of review
The location was wonderful. The decor was beautiful and everything was very clean. Lovely concpt!
Negative section of review
If there is no AC, there should at least be ceiling fans and screens. A mini-fridge in the rooms would have been great. It's thoughtful of you to have coffee and water in the lobby, but tea would be nice also. The shower was great, but for those bringing their own shampoo and such, a little shelf would be helpful. A complimentary continental breakfast is always appreciated.
Fargo, North Dakota
Positive section of review
The building was nice and clean.The pool was very nice, good decent breakfast
Negative section of review
Inside the room, the curtains wouldn't close all the way, You Want people to be able to sleep in, in the morning, Not have the sun come in because the curtains don't close
San Angelo, Texas
Positive section of review
I liked the fact that it was spacious.
Negative section of review
Better tv services
Wichita Falls, Texas
Positive section of review
The bed was comfortable
Negative section of review
I’ve been staying here while Im in town for years, it’s not as clean and great as it used to be. The pool was closed and we were looking forward to that, there was a dog in the breakfast area so we ate in the room. I understand that dogs are allowed in this hotel which is fine but I don’t think they should be in the dining room. My debit card was hacked and they wouldn’t take a check so we had to pay cash and they made us leave a $200 cash deposit at the front desk so we couldn’t go out to eat and had to cancel our evening plans. That’s really no one’s fault and I understand that. I’ll probably stay there again but my expectations will be lower.
Owings Mills, Maryland
Positive section of review
The staff was awesome!
Orlando, Florida
Positive section of review
The place was very clean and comfortable! Great value.
