1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Pigeon Forge, Tennessee
Positive section of review
Everything! Fantastic staff. Good vibes. Love the music everywhere. The complimentary breakfast was great—large, spacious rooms. Sitting areas are awesome. The gaming section was fun. Clean and well-kept. The pool, lazy river, and hot tub are a fabulous bonus. Convenient to Dollywood and all attractions. Free parking is available everywhere. This is definitely our new favorite hotel. We already rebooked for next year!
Negative section of review
If there was one complaint. Which is hard to find. The pillows were way too soft for our taste. Extra pillows are available on request. There are no exhaust fans in the bathroom. But. Turning the A/C to Fan mode and opening the balcony door helps clear it up quickly. That's just being nitpicky.
Fairbanks, Alaska
Positive section of review
Equitable, we waited for the people front desk for over seven minutes my husband put his head in a little office and yelled hello they acted like he was nuts. We waited at the front desk for over 7 min. You could hear them talking in the office. At what point do you take care of the front desk. Leave a note or a bell something!!
Negative section of review
Rude
Las Vegas, Nevada
Positive section of review
The room was nice and clean, casino area was also clean and staff were nice. I also liked that you could access the other casinos without having to walk outside, since it was 112 degrees outside. I liked the central location to the strip, you could get everywhere by walking.
Negative section of review
The only thing I would complain about is the room didn't have a small refrigerator or microwave. It would have been nice if I could've had cold drinks in the room, or brought back leftovers to eat later.
Tucker, Georgia
Positive section of review
Loved it very clean and people was polite
Hagerstown, Maryland
Positive section of review
Staff were more then willing to help
Negative section of review
Seeing roaches
Nashville, Tennessee
Positive section of review
It was easy to find.
Negative section of review
The remote for the TV did not work very well.
New Shoreham, Rhode Island
Positive section of review
Location
Negative section of review
Dirty room, bathroom fixtures in disrepair
Tampa, Florida
Positive section of review
The hotel was under renovation, but they kept it clean. We had a renovated room, very clean and spacious, and the staff was very friendly and accommodating. Breakfast was very buffet-style, and I appreciated that you could take the food back to the room. They had a variety of breakfast options, which was especially good for families with different diet restrictions.
Negative section of review
at first it was a little confusing to find the entrance as it was under renovation so the entrance was changed to the back entry way but once we found the big Entry signs it became easy
Napa, California
Positive section of review
The property and grounds are nice. Rooms are okay but smell very old like an old house also had carpet that needed replaced.
Negative section of review
Grounds and location are great walkable to town
West Yellowstone, Montana
Positive section of review
Breakfast was sufficient with a variety of choices.
Negative section of review
I can’t think of anything to improve on.