1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Boston, Massachusetts
Positive section of review
The staff was warm and welcoming, the electronic day/night blinds were amazing, the interior of the lobby was creative and fun. Breakfast was delicious, as well as afternoon coctails at the bar, also great music! The view through our window was breathtaking!
Negative section of review
The room was too small(my husband and I barely were able to squeeze by as we moved around), the hot water in the shower was hard to navigate, really poor quality shampoo/conditioner/shower gel.
Hazlet, New Jersey
Positive section of review
Our room was cozy and very comfortable. Air conditioning was really good. Room was clean. Good value. Met our needs, needed an affordable room after a show at the pnc bank arts center.
Negative section of review
On a busy main road (but there was no road noise in my room when trying to sleep).
Danvers, Massachusetts
Positive section of review
The beds were okay but there was hair all over them. Not mine.
Negative section of review
Staff was very unaccommodating. We needed early check in for a wedding. They said we needed to book the night before to gaurentee we could have the time we needed. We booked both nights. They didn't have the same room available. They made us change rooms and wanted to charge us for an early check in. We asked multiple people if we could just stay in our room. They could not accommodate that for us then wanted to charge us more money for every little thing. It was awful and no one could understand why we were upset. The rooms were not clean at all. The hotel is under construction. Never again would I stay here!!
Oakland, California
Positive section of review
There was a lot of noise and people fighting at the hotel 😟
Negative section of review
The room was nice
Pigeon Forge, Tennessee
Positive section of review
Price, amenities, clean, comfortable beds
Negative section of review
Our first night the front office called our room and asked my husband who all was staying in the room. He told them him, myself, and our 4 year old daughter. He asked if there was a problem if he needed to come to the office and they said no, and then as I was starting to get things together to leave and bringing our purchases in from the car to pack a woman outside asked me “is everything ok, you’re in room 2003 right” and I told her yeah I was fine but no that was not my room number. She said oh ok well if you need anything let them know. These two instances were a little strange to me
Akron, Ohio
Positive section of review
Ok breakfast: disappointed no ice machine
Negative section of review
Had an ice machine
Lexington, Kentucky
Positive section of review
Nice place, good breakfast.
Negative section of review
People in the hallway outside our door screaming and laughing until 1:30am. Could not rest. Fridge didn’t work
Atlanta, Georgia
Positive section of review
stay was good
Negative section of review
There's nothing I didn't like
Port Allen, Louisiana
Positive section of review
It was good
Negative section of review
Nothing