1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Kailua-Kona, Hawaii
Positive section of review
Location, the pool, the outside terrace, the parking, the television (though absolutely no network/live TV provided), the recliner chair, and all the amenities in the kitchen.
Negative section of review
2 of the 3 tiki torches on the terrace did not work, nor did the fan above the table on the terrace, the hot tub was not heating up for most of our stay (began working after I mentioned to the crew taking care of the pool and they fixed), no provided coffee (would have been great to have at least for first morning).
Estes Park, Colorado
Positive section of review
Excellent and friendly staff, very helpful as well. We were happy with the cleanliness of our room and the rest of the facility. good breakfast.
New York, New York State
Positive section of review
The location was perfect. We attended a wedding close by, and it was conveniently located.
Negative section of review
We arrived early to store our bags and go shop. We were told check-in is at 3. We returned at 3:20 and our rm was still not ready. The girl behind the counter did nothing to follow up with the cleaning crew. When someone else, a more senior staff member, finally came to the desk, she got us a room on a lower level. We were late for the wedding because the first young woman at the desk simply did not care. The bed was comfy. This was my first negative review in all the years I've used booking.com
Detroit, Michigan
Positive section of review
the room was beautiful, and clean!!! the staff was friendly. I would go back for sure
Negative section of review
no shuttle and having to pay to park
Tomah, Wisconsin
Positive section of review
Nothing Filthy Desk person hard to understand Weeds overgrown all over outside
Negative section of review
Didn't like anything.
Bangor, Maine
Positive section of review
Pool area was great Room and beds were comfortable
Negative section of review
Breakfast has been better there in the past Very long wait time
Moneta, Virginia
Positive section of review
Great location.
Negative section of review
The second floor has two twin beds, but the ceiling is only 4 feet high. You have to crawl down a hall to the bed.
Jekyll Island, Georgia
Positive section of review
Location
Negative section of review
Price of food
Pottstown, Pennsylvania
Positive section of review
One of the female front desk staff was exceptionally kind to everyone. The owner of hotel greeted people at breakfast.
Negative section of review
Smoking and drinking out in front of the hotel. One night they/people partied at pool side until four in the morning loud music and talking, I called the front desk, and the staff and owner did nothing. I should have been reimbursed for the night they broke hotel agreement. If I had done that in my room, I would have been asked to leave. Cable TV options were limited
Jackson, Mississippi
Positive section of review
Hospitality
Negative section of review
Parking