1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Corte Madera, California
Positive section of review
We were surprised at the quality of the room, given its relatively low price. The hotel is convenient, quite close to Highway 101, but car noise is not a problem because the hotel is uphill from the highway.
Los Angeles, California
Positive section of review
Location Style of hotel The little extra’s on top (I.e free yoga, free use of e bikes)
Independence, Ohio
Positive section of review
Staff was helpful when we had an issue with the first room and switched us.
Negative section of review
First room smelled like musty dog urine. Went to desk to ask for a different room. Was offered a double room instead as it was the only room left they said. That room smelled VERY strongly of WD40 or something like that. Needed a place to stay, my mother was having open heart surgery the next morning at cleveland clinic so went and bought an air freshener spray to try and combat the smell. The bed was visibly sagging in the middle. Fridge was dirty.
Norfolk, Virginia
Positive section of review
The room was comfortable and clean.
Negative section of review
I still haven't gotten my money back from the hotel for the down-payment. I put down an extra $75 .
Sheridan, Illinois
Positive section of review
Upgraded room do to late check in
Negative section of review
I was blindsided by the fact that I had to put $115 deposit down when I got there. There was no mention of that online or anything like that. Thank God I had someone I could borrow the money from or else it would have been a wasted trip for one day. When I asked the lady at the counter when I get my money back she says you get it back as soon as you check out it'll be put back on your card. So I check out I wait at least three or four hours and money is not back on my card. I call up there and she says oh it takes 1 to 5 business days. I thought that was very shady considering the fact I had to borrow the money from somebody to do that and now I have to wait 5 days or 4 days to get it to them after I told it was going to be put right back on my card. I understand it's depending on my financial bank that I Bank out but she didn't say that at all and I just felt it was shady and I was lied to about that like if you would have just kept it real I wouldn't have been kind of misled by that. Other than that everything was clean everything was friendly I just thought that was a piece of information you need to tell everybody okay thank you
Cameron Park, California
Positive section of review
Front desk was nice an friendly
Negative section of review
A lot
Hutchins, Texas
Positive section of review
Clean , fresh and quiet
San Antonio, Texas
Positive section of review
Clean fresh and silent
Charleston, West Virginia
Positive section of review
Location
Negative section of review
Bugs
Middletown, Pennsylvania
Positive section of review
I didn't have breakfast there so I can't say. Everything else was fine
Negative section of review
Nothing