1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Deming, New Mexico
Positive section of review
The person that registered us in was very friendly and helpful with our questions. He had a big smile and made us feel welcomed. He definitely gets a 10 out of 10. I wish I remembered his name.
Negative section of review
Room was clean and comfortable, but it had an almost moldy or old smell. It definitely wasn't strong enough for us to complain to staff about it. We had only stayed 1 night.
Los Angeles, California
Positive section of review
Excellent location, clean and modern spaces, very festive pool area which really enhanced our enjoyment, frequent shuttles, frequent elevators, all staff were friendly, prompt & helpful.
Negative section of review
Tiny quibbles but for the price it was fair.
Tucson, Arizona
Positive section of review
Staff are amazing! Very welcoming and friendly. Suites are very nice and clean and always perfect for all the times I have stayed there. Beds are very comfortable.
Negative section of review
I've stayed at this foothills location several times in the past. My family and I like to do "staycations" at BW because they have always been good to us. This last stay I noticed a few wanders from the streets on the property. One of our nights there, we had a knock on the door at 2:00 a.m. from a female that was obviously under the influence of drugs and/or alcohol. She appeared to be homeless as she was carrying lots of plastic grocery bags with what seemed to be clothing. My boyfriend answered the door, and she just stared at him and said she was looking for (and mentioned somebody's name). Mind you, we have never had this issue before. BW may want to consider security around the premises.
Reno, Nevada
Positive section of review
I didnt have breakfast at hotel ,went out to get coffee and croissant, I wish I could toast my own special bread and I wish u had atleast continatal breakfast
Negative section of review
Too much smoking in the air , down stairs
Chico, California
Positive section of review
Not having elevator caused difficulty for elder people and kids for going to third floor
Negative section of review
Not having elevator caused difficulty for elder people and kids for going to third floor
Portland, Oregon
Positive section of review
Clean and friendly staff secure parking close to restaurants and shopping
Las Vegas, Nevada
Positive section of review
Amazing costumer service very friendly and helpful
Negative section of review
One specific person (wish I gotten her name) was falsely accusing myself of things that never happened
Culpeper, Virginia
Positive section of review
Good Location, very clean, friendly staff
Negative section of review
The bed very uncomfortable, too worn, my husband and I had a backache the next day
Waterville, Maine
Positive section of review
Great breakfast.
Negative section of review
Very expensive for a functional room.
Big Bear Lake, California
Positive section of review
the look of it
Negative section of review
there’s no microwave, no one is ever at the front desk, my tv did not work