1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Francisco, California
Positive section of review
I loved the room, the bed was super comfy, staff was amazing and the free cookies and coffee took it to the next level. I would definitely stay there again if I came to SF.
Negative section of review
Not having AC, I am not a big fan of the ceiling fan :))
Charlotte, North Carolina
Positive section of review
Beautiful rooms and clean! Staff were wonderful! Received complimentary birthday gift after mentioning to Shamise at check-in! Above and beyond customer service!
Negative section of review
Not having a microwave in the room!
Sweetwater, Texas
Positive section of review
The hostess at breakfast was such a sweet and friendly lady! Eufaula I think was her name! Star employee!⭐️🌟🤩
Olive Branch, Mississippi
Positive section of review
Property was new and modern. Room was spacious and nice
Negative section of review
One of the reasons we booked was the hot breakfast that was supposed to be available 6am to 9am. We arrived at 6 am and waited until 6:35 am. There were no hot items available except for waffles but no syrup. Cereal with no milk. Juice dispenser was cranberry, apple and orange juices. Only cranberry available. Several guests sat in breakfast room waiting but no one appeared to stock the breakfast
Gatlinburg, Tennessee
Positive section of review
Clean little cabins near Smoky Mountain National Park
Negative section of review
Ground floor rooms have windows that open directly to the street so hard to pull them up to let light in while maintaining privacy
Denver, Colorado
Positive section of review
Location and price. The concierge section
Negative section of review
The pool area. The tile was very slippery when wet. My toddler slipped and hit his head lightly. There should be a warning to require swing shoes or grips added around the pool.
Big Pine, California
Positive section of review
Friendliest service we have received.
Negative section of review
It is a little older in style
Logan, Ohio
Positive section of review
Beautiful serene place
Lubbock, Texas
Positive section of review
Exceptional
Sevierville, Tennessee
Positive section of review
Nothing
Negative section of review
Hot tub was not working, fireplace was not working due to the season and jacuzzi tub had nozzles gone and couldn’t use it either! There was cob webs everywhere. The kitchen didn’t have any skillets and had to make breakfast in a cake pan! Also the dishwasher door was not closing properly so it took forever to wash a load of dishes, the dryer was blowing lint out in the room if you left the door open. The shower stalls were so small that you could barely get a shower.