1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Gatlinburg, Tennessee
Positive section of review
This is one of Gatlinburg’s original old hotels. They have kept it up nicely. We enjoyed the history of it. The staff was extremely friendly, kind, and helpful. The location was perfect! Hotel was clean but because it is very old it does have a musty smell but not unpleasant at all. Did not try the free breakfast so can’t comment on that.
Negative section of review
Beds were a little firm for me. Musty smell of the building.
Henryetta, Oklahoma
Positive section of review
Check-in was weird (it was around midnight) but room was lovely. Old building/etc but everything was clean and smelled nice. Super accessible.
Negative section of review
Didn't get information on the wifi when I checked in and it wasn't posted anywhere else.
Provo, Utah
Positive section of review
Location was good and staff was friendly.
Negative section of review
We travel to this area quite often and have stayed in various places. Although this may sound frivolous we do bring snacks and food items to cut our cost. The refrigerator in our room was not working and this is a problem for us. We advised the staff but the issue was not resolved. We had to do other things to take care of the problem. Also the ice machine on our floor level was not either working or was not filled. This also was a problem due to the refrigerator issue. Not good for us.
Niagara Falls, New York State
Positive section of review
Breakfast was ok, ran out of oranges
Negative section of review
Furniture looked worn
New Orleans, Louisiana
Positive section of review
The location was close to everything
Negative section of review
I booked this room because it had a balcony got to the room didn't have access to it I was very upset about it..
Hillsboro, Oregon
Positive section of review
Spacious Room!, good layout, clean!
Negative section of review
Elevator seems creaky. Sounds unsafe! Extra Fee for parking, in their lot!
Morganton, North Carolina
Positive section of review
breakfast needed up grading
Negative section of review
the breadfast was not very good. could have had better selection
Hattiesburg, Mississippi
Positive section of review
Absolutely Nothing!
Negative section of review
Everything!
Matthews, North Carolina
Positive section of review
breakfast was good