1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Kremmling, Colorado
Positive section of review
Arrived after 2 am but there was staff to help me check in. Room is simple without too much decoration. Bed is large and comfortable. Not too many devices and furniture, but enough for a quick stay and easy work.
Negative section of review
The room is not too sound proofing so I could hear children's cries at night. Beds have only sheets without bed runners. The pillows are also not as good as what they are shown on website. Breakfast is simple with limited food/drinks.
Saint Louis, Missouri
Positive section of review
Too many hidden fees at 2 in the morning Hyatt retires to charge my card for 500 dollars and couldn’t tell me why after I paid 980 for two nights
Negative section of review
Too many hidden fees with no angels rooms are not worth 1000
Detroit, Michigan
Positive section of review
Well maintained landscaping, the building is beautiful and inside is spotless.
Negative section of review
No free breakfast.
Harrisburg, Pennsylvania
Positive section of review
Room was nice. Bed comfortable. Greet location
Hilton Head Island, South Carolina
Positive section of review
Great location, pool and cleanliness, staff
Negative section of review
N/A
McDonough, Georgia
Positive section of review
The common areas were beautiful.
Negative section of review
Our room was just dirty. Nobody ever mopped or clean the floors. There was hair all over the floor in the bathroom. The couch had stains all over the cushions. We specifically requested there to be sheets for the sofa bed, and there were not. So we called the front desk and asked if sheets could be brought up to our room because we had two sick kids and the front desk Gentleman asked us to just come down and get the things we needed. To top it all off, there was a giant cockroach I was greeted by in the bathroom in the middle of the night. I saved/pinned it under a cup and warned the staff when they cleaned the room they would find the 2 inch long cockroach. And the staff informed me it was likely just a water bug. Um no im sorry, it was absolutely a cockroach Which you will see when you find it under that cup. 😮😩
Gilbert, Arizona
Positive section of review
Everything is always perfect
Negative section of review
NA
Asheboro, North Carolina
Positive section of review
Very nice an friendly
Negative section of review
The bed was very hard uncomfortable, had issues with the air conditioner.
Olympia, Washington State
Positive section of review
Great location
Negative section of review
Laundry room not working. Coffee machine broken. No microwave in room. Tiny coffee machine in room. Awful. Cleaning staff has to be asked for.
Brooklyn, New York State
Positive section of review
Check in was supposed to be at 3:00. The room wasn't ready till 7:00
Negative section of review
I can say I come often and every time I come to this hotel now there is always a long wait time for the room to be ready and I still have to pay the same amount. They should be paying me for damages! It's ridiculous