1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Las Vegas, Nevada
Positive section of review
A man from engineering walked in my room and bypassed the do not disturb sign. Over a work ticket put in a week ago. The night manager Maria completely disregarded it and said even though it is against protocol he can come in the room to fix a light. He did NOT fix a light. She then went on to accuse me of wanting something instead of addressing safety concerns. I asked for the GM email she said I can’t get it and gave me Jennifer email who is the assistant manager. She never contacted me after I emailed her. The next day a receptionist told me they took a $100 dollars off my bill and moved downgraded my room for that night.
Negative section of review
Dirty bathroom. Loud noises from fan in bathroom Engineering men walk in without anyone opening the door of women’s room with a do not disturb sign on
Las Vegas, Nevada
Positive section of review
A man from engineering walked in my room and bypassed the do not disturb sign. Over a work ticket put in a week ago. The night manager Maria completely disregarded it and said even though it is against protocol he can come in the room to fix a light. He did NOT fix a light. She then went on to accuse me of wanting something instead of addressing safety concerns. I asked for the GM email she said I can’t get it and gave me Jennifer email who is the assistant manager. She never contacted me after I emailed her. The next day a receptionist told me they took a $100 dollars off my bill and moved downgraded my room for that night.
Orlando, Florida
Positive section of review
The staff was very friendly and made sure they accommodate us of everything we needed. The pool, and hot tubs in the different buildings we very nice. There were plenty of different eatery areas close to the resort and gift shops.
Negative section of review
That housekeeping don't clean your room until you checkout.
San Antonio, Texas
Positive section of review
The staff was very nice understanding helpful people. The breakfast was great. I'll be staying here again.
Negative section of review
There's no didn't like.
Oakland, California
Positive section of review
Our room was comfortable, clean and quiet! The staff very courteous, helpful and professional.
Negative section of review
Nothing, everything was exceptional, we enjoyed our stay!
Big Bear Lake, California
Positive section of review
Location, cost, size, clean, amenities
Negative section of review
N/a
Las Vegas, Nevada
Positive section of review
Location, location, location
Stockton, California
Positive section of review
Staff friendly and helpful
Negative section of review
Room: musty smell. Bathroom: tub was uneven and clicked when you stood on certain spots. Bottom of the door had a hole big enough for critters to walk through.
Anaheim, California
Positive section of review
the ac was amazing
Negative section of review
we had to pay to park at there hotel and it was a night fee also the restrooms are really small to use the restroom bathtub didn’t work either sadly.
Saint Ignace, Michigan
Positive section of review
Beautiful views
Negative section of review
Outdated bathroom.. need to make the shower taller for very tall people