1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Luis Obispo, California
Positive section of review
The room was big enough for five people and it was comfortable resting in the room, the staff was nice and helped us
Negative section of review
The breakfast was small but enough if you eat after something small
Spokane Valley, Washington State
Positive section of review
Location was great-and we really enjoy the family room. Breakfast in the morning is really good too!
Negative section of review
The carpet in our room was stained and just felt unpleasant. We were in a “pet friendly” room and it just smelled like there maybe was a missed pet accident somewhere in the room. That’s my only complaint. I would say maybe rip out all the carpet in the pet friendly rooms?
Tampa, Florida
Positive section of review
Clean room, central location, walking distance to Benchmark, Starbucks inside, free breakfast
Negative section of review
Small crowded pool
Seaside, Oregon
Positive section of review
Rooms were nice & clean. Staff was friendly. Breakfast was good.
Negative section of review
When booking the rooms a request was made to try & get the rooms close together but unfortunately the rooms were on completely opposite sides of the hotel & floors. Made it a bit annoying hanging out with our party. Also, did not like that dogs were loud, barking & whining when owners were not around.
Munising, Michigan
Positive section of review
Hotel had a pool. Was close to downtown. Generally clean and quiet.
Negative section of review
Hotel was nice but seems expensive for what it is. Sofa bed mattresses were stained and very thin.
Rockford, Illinois
Positive section of review
Very nice decor and the staff was very helpful and knowledgeable.
Negative section of review
Noting. It was perfect!
Myrtle Beach, South Carolina
Positive section of review
The room was nice and the view . The fireworks were awesome.
Negative section of review
The bed is uncomfortable. No paper or plastic cups and no coffee or creamer.
Charleston, South Carolina
Positive section of review
The location and the suite style room.
Negative section of review
Everything else. I mean everything else. This was honestly the worst hotel I’ve stayed at in over ten years and I travel 3-4 times a month. We were running late getting on the road and hit traffic so we arrived about 1am. I called ahead to let them know because I know they run night audits and I didn’t want to mess that up. They were pleasant on the phone and at check in. When we got up to our room, I noticed dirty dishes in the sink but everything else appeared cleaned. I checked the bedding and towels and asked the front desk if it was cleaned and they said yes at this time housekeeping marked it and then she apologized and said she would make sure they got it the next day. When we got up in the morning, I also noticed trash in the trash can under the sink, lack of coffee in the coffee machine area, no dish soap, food left in the fridge and woke up to stepping on a wrapper to a microwave dinner that was just under the edge of the bed. Ick. We were so tired the night before I didn’t check these things. I told the front desk again that morning (Saturday Morning) and they said they would make sure housekeeping went up and fixed those things. When returning that afternoon our bed was made and fresh towels present, but none of the concerns with dishes or trash in the kitchen area were addressed and the coffee station was not restocked. I said something to the front desk again and they said they would send the manager of housekeeping up to check it out and I did tell them no because my daughter needed a nap. They promised to address again the next morning. No such luck, nothing was addressed, no visits to room, which I understand the every other day thing, but we had concerns that they still hadn’t fixed. The lady at the front desk was like “how can I help” cause by this point we were checking out the next day and I’m like I don’t even know at this point so she gave me some snacks from the little food area, but that didn’t remedy anything.
Miami Beach, Florida
Positive section of review
Very artsy , cool hotel
Negative section of review
No wash clothes in the bathroom .. rooms are extremely small.
Hattiesburg, Mississippi
Positive section of review
Clean
Negative section of review
Nothing
