1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
East Syracuse, New York State
Positive section of review
The bed was very comfortable, my wife and I slept well. The hotel is in a quiet neighborhood without lots of traffic. The bedroom and bathroom were large with lots of space to move around.
Negative section of review
The buffet breakfast was cold. The eggs, sausages and bacon were cooked but not warm/hot. The attendant said all the burners under the food were are the correct temperature setting and could not explain why the food was cold.
Pigeon Forge, Tennessee
Positive section of review
We have stayed here multiple time in fact have reservations already for our next stay we Love the location and the pool clean comfortable place to stay can't wait to be back
Negative section of review
My only complaint would be the small TV
Bellingham, Washington State
Positive section of review
We always stay here when in town. It’s a convenient location, it’s always clean, the beds and pillows are comfortable. Good continental breakfast.
Negative section of review
Pool wasn’t very clean, but we weren’t wanting to use it this trip. Just noticed it was looking a little green.
SeaTac, Washington State
Positive section of review
Good location, close to airport, short walk from light rail, decent bed.
Negative section of review
In need of a makeover, room could have been cleaner, neighbor was loud.
Macon, Georgia
Positive section of review
The breakfast was very good and the cooking staff was excellent!!!
Negative section of review
Didn't like the fact I drove for four hours in horrible weather, arrived early, and asked the receptionist if my room was ready and if I could check in early. She advised, "Yes, your room is ready, but you will have to pay $25 early check-in. It was for an hour and a half. I advised her that I would be checking out early (6am). I just need to rest after the drive. She said it would be $25. So, I slept in the parking lot until I was allowed to check in at 1 pm. Otherwise, I would have had an excellent stay. The small things matter to customers!!!
Erie, Pennsylvania
Positive section of review
The location was good for us as we were visiting family.
Negative section of review
The elevator was not working for a day or so. My wife doesn't do well with stairs. The second morning, there was not sufficient food for breakfast at 8:00 am (an hour before the end of breakfast service). No drinks were available and the syrup had run out. The yogurt was also gone.
Florence, South Carolina
Positive section of review
I liked the location and the price.
Negative section of review
Cock roaches in the room and the floor was so dirty that my grandsons feet were totally black after walking on the floor for 10 minutes. Also the pool was supposed to be open at 9 am to 9 pm but never opened or closed on time.
Kailua-Kona, Hawaii
Positive section of review
Coffee and snacks were very nice.
Boston, Massachusetts
Positive section of review
Location
Negative section of review
We were staying in room 725. Bed at night was shaking (maybe because of the subway), we could hear our neighbors as if they were sharing a room with us, the window was facing another building and we didn’t have a sunlight during a day. We couldn’t wait to leave.
North Bonneville, Washington State
Positive section of review
Location was quiet and relaxing, hot tub was nice and dinner at the onsite restaurant was better than expected
Negative section of review
loud party a couple rooms down, not the fault of the resort though