1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Carmel, California
Positive section of review
Very clean, quiet property. It was close to all the shops. My wife and I loved this place. Staff were very friendly and professional.
Negative section of review
I do wish the room was a little bigger for a single bed rooms.
Las Vegas, Nevada
Positive section of review
The facilities and amenities were top-notch—everything felt well maintained and the staff were very nice.
Negative section of review
My room felt a bit dated, with some minor maintenance issues like rust and a loose toilet paper holder.
Scottsdale, Arizona
Positive section of review
I loved the whole two bedroom set up and we had a whole kitchen.
Negative section of review
Pool wasn’t open for us to use.. they were waiting for permits from the city. Fridge wasn’t working properly.. a kitchen drawer was completely broken
Phoenix, Arizona
Positive section of review
Staff was very helpful and friendly made you feel welcomed
Victorville, California
Positive section of review
Convenient location, reasonable rate
Negative section of review
If you check in late at night, the air conditioner is not on and it’ll be 90° in the room and take a couple hours to cool off. The shower had mold on the curtain rust marks all over the bottom of the tub
Houston, Texas
Positive section of review
Staff was good enough.
Negative section of review
This hotel decided to tack on a $30 parking fee to my bill because there was a concert in town. They didn't notify me until after the cancelation deadline had passed. In fact, they waited til the day after cancelation and the day before my stay to upcharge me. That's a dirty tactic by management or the owner. It's not the way to do business, especially in the hospitality industry. The room wasn't very clean. Housekeeping left behind a small roach near the bed and hair of varying lengths in the bathroom.
Los Angeles, California
Positive section of review
Feels like home
Negative section of review
Nill
Central Islip, New York State
Positive section of review
It was clean
Negative section of review
The staff. The toilet was clogged. I paid $400 to unclog it myself.
Washington, D.C., Maryland
Positive section of review
I’ve stayed at this hotel a few times in the past. I liked the privacy, cleanliness and options for parking as it is very close to many things I like to do in DC.
Negative section of review
I checked in my room, the initial attendant was very polite but after I checked in my room the cleaning team walked in as I was using the bathroom as the room was deemed not finished. Also, i paid $70 for valet parking and upon returning to the hotel at 1:30am the valet/security stated that he did not know how to operate the vehicle. That wasn’t really the issue. My issue was the next morning when I wanted to be refunded for the valet as I had to park my own vehicle. One attendant ask me why I didn’t just park on the street, another told me the payment was for the spot and parking the car on my own was not their problem. I was only offered a 10% refund which is a slap in the face. Not to mention, when checking out I was not asked how my stay was compared to other travelers when they were checking out. I’m pretty sure I know why. No accountability. There’s no reason I should not be refunded for valet when I had to park my own vehicle and walk back to the lobby at 1:30am.
Shepherdstown, West Virginia
Positive section of review
This place was wonderful. The whole experience was great.
