1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Seattle, Washington State
Positive section of review
The rooms and public areas were nicely decorated. The receptionist and bellman were very helpful. The bellman hauled my bags to and from the second floor as there was no elevator. The attached coffee shop had great quiche and scones.
Negative section of review
Not sure how a person making up the bed could have not seen the holes in the fitted sheet.
Wisconsin Dells, Wisconsin
Positive section of review
We love the pool area and hot tub. We enjoy the free laundry facilities and courtyard. Wish they had a playground for kids tho.
Negative section of review
We came here last year and enjoyed it. The only complaint last year was the dirty carpet in the room and a cold pool. This year was horrible. Their staff for breakfast was two girls scrambling to do everything when last year there was at minimum 4 people doing everything. The sausages were wrinkled and cold. They had to turn off the soda machine for a few days because they couldn’t find maintenance to fix the drain on it. We stayed in a two queen room and the beds were full size we measured. They were u comfortable. The carpet was still dirty we had dirty feet just walking on it. I wish i could have enjoyed my time and I don’t like to complain but it’s so disappointing.
Pocatello, Idaho
Positive section of review
Staff tries to keep it clean but it was a holiday weekend so probably hard to stay on it.
Reno, Nevada
Positive section of review
Everything was great!! The kids went swimming at the pool, and had a good time.
Negative section of review
We enjoyed everything!!
Anchorage, Alaska
Positive section of review
Your kitchen guy needs an assistant.Nice lobby area.
San Francisco, California
Positive section of review
Great location. Big, comfortable and clean room.
Negative section of review
Shower needed a bit of maintenance. The shower head wouldn't stay put.
New York, New York State
Positive section of review
Very clean and nice staff!
Negative section of review
unfortunately one of the elevators wasn’t operational and the other was being controlled by one of the staff, wouldn’t be too bad but we were on the 18th floor 💔
Orlando, Florida
Positive section of review
Loved the pool
Negative section of review
Room smelled moldy and the AC wasn't as cool, fridge and bathroom door was jammed could not get it opened. Bed is not that comfortable, music by the pool bar was very boring need to change it up. Get a touchtune system
California, Maryland
Positive section of review
Return guest
Long Beach, California
Positive section of review
Nothing
Negative section of review
There were dead bugs in our room, no fitted sheets on bed. If I wasn’t so tired from flying all day I would have left place. There were people banging on doors all night and screaming too! We were nervous to leave. I saw someone looked like strung up drugs, walking in her underwear and bra outside! The Uber driver came to get us fold us he doesn’t come to this bad area. I also went to see why vending machine didn’t work all they said idk it’s just broken. The young guy was nice when we checked in but guy in morning was very rude and even though my checkout said 11am he was trying get me out by 10:30am. Believe me I wanted out but I was waiting for my ride. It was nightmare!