1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Ysidro, California
Positive section of review
When I checked in, I got room 117 and went to the room to relax. I came back a few hours later to find out the front desk rented 117. I want an apology and money return. I had to wait to get to 217 felt very unsafe, and it smelled like Marijuana. Had no choice but to stay there after the whole misunderstanding and responsibility of the front desk.
Negative section of review
My room was taken. I came back to try to open my room, and there was someone else there occupied. Very unprofessional!
San Francisco, California
Positive section of review
The staff was exceptionally helpful, complementary, continental, breakfast, and late afternoon complementary wine and cheese were lovely and the rooms decor and cleanliness were we’re excellent
Negative section of review
Unfortunately, location near nearby intersection was a less savory part of town.
Chicago, Illinois
Positive section of review
Location is quite central. Good spacious room. However, the sofa bed is not comfortable for sleeping multiple nights. Housekeeping was great. The front desk was also helpful.
Negative section of review
When we arrived, there was no space to offload the luggage from our car as the valet space was already occupied by two cars who had arrived at the same time on a busy street. So was a bit of a struggle managing that. Secondly, the front desk lady gave a great idea to download an app and reserve a parking area at the nearby parking lot for a much discounted price. This information could've been sent by email before arriving and would've saved me 40 dollars and saved me some hassle.
Battle Mountain, Nevada
Positive section of review
Quietness despite being next door to I-80. Bed was comfortable, too. Liked that coffee/tea/and cookies available 24 hours.
Negative section of review
No elevator!
Orlando, Florida
Positive section of review
Breakfast, and breakfast staff was awesome.
Negative section of review
Beds and pillows were super hard
Pensacola Beach, Florida
Positive section of review
It was nice and clean . Great location.
Negative section of review
I was given a wrist band and when Iook at the other quest. They didn't have to wear one . I find that to be weird.
Colter Bay Village, Wyoming
Positive section of review
Everything except the food
Negative section of review
The food and food service
New York, New York State
Positive section of review
Good location, very clean
Negative section of review
The air conditioner is so cold, even we turned it up to 85
Chicago, Illinois
Positive section of review
Very clean friendly staff
Negative section of review
N/a
Sister Bay, Wisconsin
Positive section of review
Quite place
