1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Chicago, Illinois
Positive section of review
Location is quite central. Good spacious room. However, the sofa bed is not comfortable for sleeping multiple nights. Housekeeping was great. The front desk was also helpful.
Negative section of review
When we arrived, there was no space to offload the luggage from our car as the valet space was already occupied by two cars who had arrived at the same time on a busy street. So was a bit of a struggle managing that. Secondly, the front desk lady gave a great idea to download an app and reserve a parking area at the nearby parking lot for a much discounted price. This information could've been sent by email before arriving and would've saved me 40 dollars and saved me some hassle.
Dallas, Texas
Positive section of review
The Rooms are ok except for the fact that the air conditioner in my room, that was defective. the breakfast needs to be ameliorated. the beds were ok
Negative section of review
some staffs were not very cordial. i won't indicate who that was. but i think it wasn't a very positive impression for the image of this property. a daily check.
Kingston, New York State
Positive section of review
Friendly staff, very clean and pleasing decor. I loved that coffee was available at all times
Negative section of review
Nothing at all. Everything was very nice
Pismo Beach, California
Positive section of review
Everyone is supper friendly! Rooms were clean and had everything we needed.
Negative section of review
It is supper easy to move around and find what we were looking for and it was kept very clean.
San Diego, California
Positive section of review
Beach front so many things to do near by
Pensacola Beach, Florida
Positive section of review
It was nice and clean . Great location.
Negative section of review
I was given a wrist band and when Iook at the other quest. They didn't have to wear one . I find that to be weird.
Colter Bay Village, Wyoming
Positive section of review
Everything except the food
Negative section of review
The food and food service
Seattle, Washington State
Positive section of review
The bed!
Negative section of review
I tried to reach out via telephone for early check-in, the automatic answering machine sound weren't very clear and it was so difficult to get to human. Also the system seemed to mess up my first and last name so I couldn't sign-in on the Sonder app. Took me a while to figure that out and finally got the Access details and that wasn't fun after 16-hour flight from across the globe.
Los Angeles, California
Positive section of review
It was very well laid out, really big bed, my favorite was the bathroom with the nice light up mirror. I stayed at the room on the upper level hill
Anaheim, California
Positive section of review
The tram from Disney to hotel . Makes it so easy especially with toddlers