1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Bernardino, California
Positive section of review
Yes once upon Check in the manager was very rude and looked at me like I was a Mexican. Probably because I am Mexican. He ran my card two times said it was declined but he tried to charged me more than he was supposed to do, it was 88.50 he charged me 94 or 50 he tried to get away with it. My card was he had said, yet I was charged 94.50 I sat in the parking lot trying to figure it out he denied charging me I called booking.com they said they see he collected the money the property collected the money but I was refuse to be given a room I had no place to stay so I was out of money and had to sleep in my car and still waiting for an outcome very rude man his name was Andy from India I thought that's his real name.
Negative section of review
Not to stay there after that experience.
Atlanta, Georgia
Positive section of review
The Room was decent. The breakfast was pretty much the standard breakfast served at hotels. The staff were very helpful and friendly. If there was an issue or I need print something, they were on top of it.
Negative section of review
The Central elevator (there are 3, I am referring to the middle one) This Elevator was extremely noisy. It emitted a high-pitched sound that did not stop. My room did not have a mini fridge, and the coffee maker did not work as it was supposed to. The Coffee. Hotels are not known for having great coffee, but the stuff they had was bad. It made Army Coffee seem like Dunkin Donuts.
Neptune City, New Jersey
Positive section of review
Room was spacious and had amenities. Minor repairs to tie up in the room, including new drapes. Location was great- staff was friendly.
Negative section of review
The carpet in the hallway smelled of mildew and was dirty. A new rug would change the feel!
Portland, Oregon
Positive section of review
Great location, staff is friendly, room was much larger than I thought. Easy to get around and parking is convenient. No complaints.
Negative section of review
None
Flagstaff, Arizona
Positive section of review
The location was super nice and close to downtown.
Negative section of review
The bathroom was falling apart and the tv never worked right.
Weed, California
Positive section of review
The staff were all pleasant and nice.
Negative section of review
The manager did not get back. The first night. nghtmare Nothing worked in the room. was dirty shower curtain smelled like smoke was unacceptable. There was alot of garbage around our rooms door. Never picked up end of next day There was no wi/fi no open pool. Did not move us to another room. Had to go out get a fan no airconditioning on a record high day in August Labor Day. The staff smokes outside the room all day. I am allergic and had to have a window open for air due to no airconditioning, It was awful. I was told that The manager would discount our 3 night stay. Full price back the first night. He has not yet contacted me.. There are many more complaints to list!. Was dissatisfied with this Hotel.
Saint Joseph, Missouri
Positive section of review
Clean,good food, friendly staff
Negative section of review
A bit costly
Orlando, Florida
Positive section of review
The rooms were extremely clean
Trussville, Alabama
Positive section of review
Easy parking
Negative section of review
Room was dirty even folded towels Water issues and hair dryer smoked causing bathroom to fill with smoke when just turned on. Shower shot dirt out when turned on and aid shot out of toilet , sink and shower
Richardson, Texas
Positive section of review
I liked the fact that the washer has a dispenser for soap/fabric softener. I also like that there's an EV charger.
Negative section of review
There was mold in the room. Not only was the orange juice out but the apple juice was, also. So it's just water. They only have toast with the breakfast, no muffins. Also, I had an EV but couldn't access the charger until checkout the next day. They don't mark off or specify the spots. So other regular vehicles parked there, not caring. There was an elephant above me & doors slamming about 1 am.