1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Lansing, Michigan
Positive section of review
Great breakfast - lots of choices and VERY friendly staff managing it.
Negative section of review
n/a
New York, New York State
Positive section of review
Stunning property with gorgeous details and amazing service
Corbin, Kentucky
Positive section of review
Place was clean inside and out. Pool area spotless.
Negative section of review
It said daily room service. Came back after a day at Cumberland falls to the room exactly how we left it. Not dirty but we had gathered up our trash for housekeeping to collect and placed our used towels and wash cloths in the tub for easy removal. Trying to make their job easier. Asked front desk about it and they said oh if you were still in there at 9am that's probably what happened. I'm sorry but wouldn't you check back and clean the room when it was empty? No apology offered. Just seemed like we were an inconvenience to them.
Saint Rose, Louisiana
Positive section of review
Beds and pillows were very comfortable and clean
Negative section of review
N/A
Billings, Montana
Positive section of review
Friendliness of staff, comfort and cleanliness
Negative section of review
Nothing
Hillside, Illinois
Positive section of review
The whole facility is beautiful visually.
Negative section of review
Nothing
Bayfield, Wisconsin
Positive section of review
Quiet relaxing clean.
Negative section of review
Lack of parking.
Ocean City, New Jersey
Positive section of review
Pool was on grounds
Negative section of review
Carpet in the rooms. Other flooring would be better.
Shady Cove, Oregon
Positive section of review
The staff was very friendly. I came somewhat later than the official checkout time and the person at the reception told me my room number and mentioned that the door would be open with key inside, so that I can enter the room even if I reach late.
Cincinnati, Ohio
Positive section of review
Everything was there if I needed it, extra trash bags, rags even ice trays!
Negative section of review
the door was having trouble locking at first, we finally fixed that.