1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Raton, New Mexico
Positive section of review
The rooms were very clean, well taken care of and plenty of towels, soap and shampoo. It had a very nice fridge and microwave. The front staff was extremely pleasant and gave us an extension cord for my husband's CPAP machine. It was very convenient to the highway and they even had a heated pool that was very clean as well as the rest of the property. It's on the right hand side more towards the seat the corner of where the seat is at
Negative section of review
There was nothing I didn't like. I would definitely recommend anybody staying in Raton to book this hotel.
Eastgate, Ohio
Positive section of review
Bed was made but looked like someone had been just got up off of it, which was concerning... Carpet had dirt clods from shoe and this not vacuumed... made us question the whole stay experience.
Negative section of review
Locations
Coeur d'Alene, Idaho
Positive section of review
Very clean. Ample parking. Staff was very friendly. Free drink special while we were there. Comfy and clean rooms. Spacious rooms. Comfy bed. Indoor pool. Ice in the room.
Negative section of review
The pool looked a little dirty (had a little bit of white floating material) but we swam in it anyway. Not a huge deal
Gloucester City, New Jersey
Positive section of review
At least it wasn't far from the arena. I guess having 24/7 rofo next door was a plus, considering breakfast didn't happen.
Negative section of review
Service was rude. They had fees and policies not listed on booking. Checking via Wyndham online meant nothing, because I had to do it again when we arrived. We could've gotten the Hilton for less after unexpected fees. I know it was a smoking room, but it was trash. Stained non absorbent towels, cigarette burns in everything, broken furniture, melted shower curtain, dust. Whatever detergent they use is not at all hypoallergenic, as a heads up to anyone, I woke up in hives. Ice machine broken, so had to buy ice at rofo. No vending. Expensive things at rofo. The five mile distance from the arena wasn't even worth it, considering parking was as much as the extra fees. Also, booking says 1pm checkout was a free upgrade, they wanted to keep our deposit to do so. I've worked social media and hospitality. There is clearly zero communication between third parties, or there's something sketchy going on. I'd fight for a refund if I didn't think it would have yet another $40 fee.
San Francisco, California
Positive section of review
The front desk service was excellent. We never had to wait for our car from the valet. I loved the location & the rooftop!
Negative section of review
Breakfast at the sister property was SO slow! They seemed short staffed & overwhelmed. They didn’t acknowledge that we waited 45 min for eggs!
Scottsdale, Arizona
Positive section of review
I love the property and the overall set up of the place. I try to book there whenever possible.
Negative section of review
My stay was for a week and the floor was not cleaned until my last day. The floor was dirty when I checked in. During my stay my coffee pods, cups and sugar/creamer packs were not refilled. Although I could get them from housekeeping if I asked. I did not like the parking $10 a day added cost. That was something new since my last stay.
Valdosta, Georgia
Positive section of review
Extremely clean, quiet, good bed. Very nice place for a budget quick overnight stay.
Martin, Tennessee
Positive section of review
Easy access, close to fast food, not to far from dining in restaurants
Negative section of review
Couldn’t think of anything.
Rancho Cordova, California
Positive section of review
Good place to stay
Toms River, New Jersey
Positive section of review
Colors
Negative section of review
Street and highway commuting