Good, comfortable, no frills hotel. Inside of the hotel was clean. The bedding - which we always inspect as soon as we walk into a room - was very clean. Bed & pillows were actually quite comfortable being away from home. Generally quiet, safe area of town. Bowling alley right next door for fun or food. Breakfast had quite a few choices. Quality could’ve been a bit better (soggy hashbrowns, very processed bakery, no fruit), but I was pleasantly surprised with the amount of offerings, including a waffle station, omelette, hashbrown patty, etc. Pool area was very clean and nice. We enjoyed the hot tub! Generally a good value for the price.

We weren’t feeling well in the days leading up to traveling and the hotel was non-responsive to our request to cancel. We wound up coming anyway so we wouldn’t lose our $$$. Area outside of hotel could look a little cleaner and welcoming. There was some garbage strewed about in the grass of the back area of the hotel where we parked. Maybe a little landscaping would go a long way —- some bushes or plants or rocks around the outside would make it look more welcoming, tidy and complete. Not a deal breaker though.

The location was across the street from great seafood restaurants. The Fisherman's Inn was our favorite. If you like to walk or bike, there's a trail just yards away. The bed and pillows were comfortable.

There is no inside access to rooms. There is 1 elevator at the far end of the building, which is accessed by walking outside. The breakfast room is only accessed from outside. The omlets were pre-made saucers. No yogurt available. The pool is inside, so we did not use it. The weather was too beautiful to be indoors.

Good size room for our family. All staff were very friendly. Riverwalk is right across the street. Good price.

4th floor room view of a nasty ally. The closest corner store is a 7-11 with drug dealers and very aggressive beggers. Can't just ignore. They jumped in front of us, hassling our kids.

It was close. It has an indoor pool and jacuzzi. Microwave and refrigerator in room.

It wasn't exactly clean. Our room smelled like weed and bleach. We had to go out to purchase air freshener. They didn't check your room daily. We left towels outside of our door, and they never replaced what they took. We had to ask two different employees for toilet paper. There's a kcup coffee maker in the room, but you'll have to bring your own pods. They don't refresh the rooms each day. Parking is horrible, but that's just a city issue. Breakfast buffet layout is pure chaos.

Hospitality was great. The pool was even better. The location was great as well.

I have no complaints.

The customer service and cleanliness of the facility.

Location and amenities

Everything was perfect

Bed was comfortable.

Power surge took out power to half of my room multiple days. Maintenence fixed it the first day it happened. The day before I left I was working online in the room. I called the desk to explain it happened again, employee said they would look into it and call me back-90 minutes later, no call and still half the room with no power- employees had changed shifts and the current desk employee had not been informed about power issue. Same thing, was going check with maintenance and call me back. Never heard from them. Doors are propped open by people that live there and go out to smoke all day long. So no access security. Pool had no heater, ice cold. Hot tub is under repairs. Fitness center is in pool room access. So it doesn't open until 6am. A few employees let me work out before but it was an unexpected nuisance to not be able to work out as an early riser every day. Breakfast is bagels or oatmeal, some fresh fruit, or a gogurt tube or packaged muffins. That was the same all week.

7th floor.

Apartment had no extra blankets.

Location

The pull out bed.