1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Atlanta, Georgia
Positive section of review
Loved that the hotel was only 5 minutes away from the airport and had a shuttle service to avoid having to pay for an Uber. I also appreciated that breakfast was also provided
Negative section of review
Housekeeping came to my room twice before checkout attempting to clean which was annoying. Made us feel like we needed to rush to leave. There was trash swept into the corner of the door entry way. I booked a room for myself and a two year old but was just put in a room with a shower. No shower mat was provided so my baby slipped an fell and I almost did too.Breakfast could be a little better but we were comfortable for a night for the most part
Queens, New York State
Positive section of review
It's my first time leaving a bad review, and nothing at all met my expectations. It was the worst money spent in my entire life.
Negative section of review
The room was stink of bleach, the shower wasn't cleaned. It was dirty like it wasn't washed at all, cockroaches were in the room and the beds weren't spread properly upon entry. The "no smoking" floor was stink off cigarettes and weed smell.
Albany, New York State
Positive section of review
The front desk was efficient, and friendly. The room s were clean and comfortable.
Negative section of review
The first night we had no remote in our room. We had to pack everything up and move to another room because the front desk could not locate anyone to assist with getting a remote timely. That was an inconvenience. Why would that be such a major issue? The level of inability to resolve this issue is mind blowing!
Port Clinton, Ohio
Positive section of review
Breakfast was great. Staff friendly and helpful
Kershaw, South Carolina
Positive section of review
Location to where we needed to go.
Negative section of review
Run down, not so clean, beds were worn out.
Knoxville, Tennessee
Positive section of review
Close to our dr appt
Negative section of review
Beds horrible 2 of us had bites the next morning on our legs and arms Pool so small our kids never got to swim to crowded and no hot tub
North Stonington, Connecticut
Positive section of review
Super nice
Negative section of review
Nothing
Erie, Pennsylvania
Positive section of review
Location
Negative section of review
We had a variety of issues that we have reported to both the hotel and Booking.com resulting in us checking out a day early. A representative from booking.com originally told us we would be refunded that nights stay but we were later told we would not. We will not use booking.com again after this experience.
Biloxi, Mississippi
Positive section of review
Location
Negative section of review
Dirty floor
Independence, Ohio
Positive section of review
Nothing
Negative section of review
Found 3 bugs as soon as we got there, not sure if bed bugs but I’d say yes. We left immediately and went to the front desk. Returned our money and then she was going to the room with bug spray. The entire room smells like bleach as well. Not clean. I guess you get what you pay for but there should never be bugs.