1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bloomington, Illinois
Positive section of review
The Chateau was a treasure. It was the highlight of our 17 night trip. It was filled with amazing things, old furniture & unusual items. You won't be disappointed. The room was very clean and the bed was wonderful. Breakfast was the standard fare.
Negative section of review
I wish we didn't have to leave. I loved it all.
Carlsbad, California
Positive section of review
We enjoy the location of this hotel and have stayed here numerous times. This visit was VERY different from all of our other stays.
Negative section of review
We checked in at a later time, about 8:30-9 pm and went directly to our room. We noticed one of the bed comforters was dirty, so we called multiple times to try letting the front desk know. Nobody ever answered the phone, so my husband had to walk to the front desk to notify them. The front desk clerk responded with, "we don't have access to any clean comforters", and handed him a small brown blanket saying that was all they had. We also normally feel secure there, but this time we had a random knock at the door at 1:30am and couldn't see out of the peep hole. I didn't notice any night security around this visit.
Oklahoma City, Oklahoma
Positive section of review
Everything. Of course just like everyone else in the reviews the food is better than going to any buffet for breakfast anywhere.
Negative section of review
The only thing I did not like is during the cocktail hr timeframe the whiskey was the cheapest whiskey I ever tasted in a drink. I asked for the crown but was told that was not on the free drink part.
Anaheim, California
Positive section of review
No breakfast, very limited coffee options & condiments.
Negative section of review
No visible signage about elevator services. Had to carry my luggage to 2nd floor. Air conditioning didn’t help much since curtains were too long and absorbed the cold air. Had to put shoes to hold back curtains , so I could feel air. Checking out-receptionist could have been a little friendlier.
Medford, Oregon
Positive section of review
Did not like much of anything at this place.
Negative section of review
The rooms were dirty, beds were dirty, carpets were snagged and dirty. There was a heater on in the elevator when it was hot as hell outside. Housekeeping was doing laundry on our floor and there must not be proper exhaust in the laundry room because walking down our hallway felt like being in a sauna. We stayed at 8-10 hotels on our long trip and this hotel was by far the worst. Will never stay there again or recommend it to anyone. The pictures are deceiving.
Lynnwood, Washington State
Positive section of review
It was a great experience at this property.
Negative section of review
Can’t really say, didn’t really notice any flaws!
Seaview, Washington State
Positive section of review
Cute cottage, staff were very helpful.
Negative section of review
Very small cottage, worked okay for us, we were only there to sleep and arrived late. Typical beach lodging, humidity was high although there were humidifiers in the room To help with that.
Clanton, Alabama
Positive section of review
Comfortable beds, clean, good location
Negative section of review
Not being able to mirror phone or tablet screen on TV or use our netflix
Saint Louis, Missouri
Positive section of review
Good customer service
Negative section of review
Weak floor!! No microwave!!
Austin, Texas
Positive section of review
Location
Negative section of review
Everything was great ❤️