1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Moab, Utah
Positive section of review
We enjoyed the open lobby and working spaces that extended outdoors. It was a clean, cool, bright space. Room was similar in its design - a simple, modern. efficient, functional space. Really appreciated the free laundry, ice and the best free coffee that I’ve ever had at a hotel. We had issues w/ TV that was quickly resolved. I only wish we had a room w/ updated A/C unit. Staff was very accommodating and friendly. We may be visiting your Joshua Tree location too. Thanks for a great stay.
Negative section of review
A/C unit fan was loud and always running. I understand we didn’t have a unit that was updated. Hallways were long and uninteresting, but it made the arrival to the lobby an oasis. One of the washers was moldy so I was only able to use one, but not having to deal with paying for laundry made up for it.
Aspen, Colorado
Positive section of review
Fernando at the front desk was amazing! He was extremely friendly, kind, and always willing to help. He patiently answered all of our questions and made us feel very welcome. His great attitude truly made our stay even more enjoyable.
New York, New York State
Positive section of review
It was in the main area of the city. The staff were helpful. The room was clean. lots of restaurants outside. Good location in Manhattan
Negative section of review
.Everything was fine. None.
Cheyenne, Wyoming
Positive section of review
I was pleasantly surprised from the point that we drove up to check in to the point that we left
Negative section of review
I can honestly say there was nothing I didn’t like about the place
Denver, Colorado
Positive section of review
It was clean and convenient.
Negative section of review
Neighborhood is so so.
Manitou Springs, Colorado
Positive section of review
Convenient to the Cog train
Negative section of review
A little dated but clean and well kept
Cody, Wyoming
Positive section of review
I liked the quiet setting
Negative section of review
We were initially told our ESA was allowed without an additional fee because she was a Service Dog in Training. Once we checked into the room, the manager came to our room and said he changed his mind about animals because a lady the previous day brought 2 cats and a dog onto the property without notification. The animals made more work for housekeeping to clean their mess. Our support dog is well trained, house-broke, and very quiet. We felt penalized for the actions of another. On the day we checked in the temperature was to drop into the lower 30's. We simply asked for an additional blanket. The manager said we didn't need one. We had sufficient bedding, and plus we had a heater. We slept in our clothes that night.
Daytona Beach, Florida
Positive section of review
The location was great but I changed rooms 2 times because of ants, ants, everywhere
Negative section of review
The resort does NOT give out water bottles anymore.
Blue Springs, Missouri
Positive section of review
Comfortable bed, clean, frig had a freezer compartment
Negative section of review
Breakfast
Klamath Falls, Oregon
Positive section of review
staff helpful
Negative section of review
bed, , very average.mattress