1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Springfield, Illinois
Positive section of review
staff was pleasant even got us in our room a little earlier. Room was clean and comfortable. ratings were not perfect, there is always room for improvement
Negative section of review
would like better control of air/heat. The thermostat was difficult
Calabasas, California
Positive section of review
The room and facilities were clean and comfortable. The decor and ambiance was pleasant. The servers at the restaurant were friendly and efficient.
Negative section of review
The front desk was unmanned when I arrived, and I waited for a while before looking for other staff members to ask where was the front desk staff. Eventually the front desk person returned from helping other guests. From my overall interactions at the front desk, I expected a higher level of professional training for the front desk staff from a hotel of this level. $18 parking fee per night
Thornton, Colorado
Positive section of review
It didn't feel warm and friendly but the guy at the front desk was helpful
Negative section of review
The"suites" were all suites but small
Harpers Ferry, West Virginia
Positive section of review
Close location, had a restaurant, friendly staff and live music.
Negative section of review
Only chose this location because of the pool, and it stated 80° for water temp. After walking/hiking all day in Harper’s Ferry, we were looking forward to a good relaxing swim. When we got there we couldn’t even swim because the pool was freezing, close to 60°. Would not have chose this hotel if I knew that as pool-less hotels elsewhere were cheaper and closed. Vending machine didn’t work, put in dollars and it automatically spit out change instead of letting you buy anything. Front desk had candy to sell.
Thompson Falls, Montana
Positive section of review
Staff very nice, good location, lovely trails...
Negative section of review
Place needs a good upgrade...dead hanging baskets..worn, thread bare carpets..very dull, deppressing rooms.
Kingsport, Tennessee
Positive section of review
Location was good, next to a Cracker Barrel.
Negative section of review
I was here visiting my husbands family and to celebrate his birthday. It wasn't the cleanest dead insects on the table in the lounge area, and the chairs need shampooing, which smells sweaty and like nasty dirty hair. Also, every LaQuinta I have ever stayed in had a dispenser in the bathroom shower filled with amazing smelling body wash, shampoo, and conditioner. There's nothing like that at this hotel.. We got a very small bottle of shampoo and one tiny bar of soap. No maid service and fresh towels are upon request. The hotel store shelves and vendor machines were empty, so if you left any personal hygiene items, you were out of luck. There was a small breakfast, eggs nasty and watery. I will probably not stay there again.
Odessa, Texas
Positive section of review
Super clean even through the renovation.
Richburg, South Carolina
Positive section of review
The room smelled good and clean.
Negative section of review
No complaints
Myrtle Beach, South Carolina
Positive section of review
Not clean
Negative section of review
Took 2 hours to locate property Kept getting voice mail boxes were full property was being renovated could park in parking lot and internet was out
Pensacola Beach, Florida
Positive section of review
The staff was friendly, hot breakfast, and the room was clean. The location was perfect. We walked directly across the street to the public beach and pier for the day and then walked to all boardwalk at night. You don’t have to fight the traffic. We loved the free bike and kayak rents. We can’t wait to come back in a few months.