1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Hickory, North Carolina
Positive section of review
The room was nice and so was the bathroom. It was modern and had lots of plugs and sockets. It was clean. The pool area was clean. It was located near a waffle house and lots of other food places. It was convenient and nice. We even took a walk over the Hickory bridge, which is located super close.
Negative section of review
When I arrived the computers were down. I already paid for my room before hand. He couldn't access my reservation. I am a black woman. When I was told I couldn't get a room because the computers were down. I let him know that I paid for my room and reservation. He said "well I'll have to do it another way". He wasn't happy about it. He changed the room I was supposed to go to because I had my children. I had to ask for towels to the pool and he tried to talk us out of getting in the pool. It was hot day. I was only given 3 towels even though it was 4 of us. The building was having repairs done or upgrading so the construction was loud. We enjoyed our time together as a family. But the microaggressions towards black people were loud and clear. At one point he told me that a staff person didn't speak English when I complimented her dress. Then she spoke very clear English to say thank you and had a small conversation.
Lake Havasu City, Arizona
Positive section of review
Staff was great. The Sway is in the middle of renovations so things are a little "quirky" at the moment, but the staff was great and beds were very comfortable.
Negative section of review
Coffee in the room would improve things. The toilet rocked back and forth with a grinding noise. Having the Lake "right there" next to the Hotel but not having any accesses to it was frustrating. 100' from the lake but you had to drive to a different area for any type of access. That was a bummer.
Alexandria, Virginia
Positive section of review
The Rooms were extremely spacious. It was my first time here but the staff were very kind and welcoming. I look forward to returning in the future.
Negative section of review
No complaints here. Everything was perfect
Miami, Florida
Positive section of review
Bed was comfortable and room was spacious. The breakfast buffet was very good and the staff was attentive.
Negative section of review
Obviously dated with an old carpet, small holes in the blackout curtains and the tub appeared dingy even though it was clean. The showerhead was old but the water pressure was good
Sonoma, California
Positive section of review
Privacy. Comfort. Location. Loved the pastries in the morning!
Saint Louis, Missouri
Positive section of review
Comfortable bed. Quiet room. Nice shower. Friendly staff.
Branson, Missouri
Positive section of review
Location
Negative section of review
Noise people running in room above all night sounded like a hard thump Hot tub was jacuzzi bath tub not a hot tub
Newport News, Virginia
Positive section of review
Nothing
Negative section of review
Loud all day everyday no actual front desk assistance not clean
Queens, New York State
Positive section of review
Nothing
Negative section of review
Hello my stay at the Fulton Hotel was horrible. We were only in the room for 3 hours before we had to leave the hotel. My friend was bit up by bed bugs. Ihave video and pictures. The manage said he would reach out to me to refund my money once he put through booking.com but I haven't heard from him. Also the bed boards were dirty and the ceiling light kept flickering off and on.