1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bessemer, Alabama
Positive section of review
The room and hotel were exceptional for the price. The hotel was under renovation at the time so I received a highly discounted price. The room appeared to have been recently renovated, and was very quiet. The desk clerk, Mr. Ellington, was extremely cordial.
Negative section of review
The breakfast bar was partial due to the low occupancy rate, I assume.
Prineville, Oregon
Positive section of review
The pool was great. Clean and good temperature. Breakfast came with lots of options and they stayed on top of it. Staff was helpful and personable
Pittsburgh, Pennsylvania
Positive section of review
Location was great for a game at PNC Park. Didn't have time to take advantage of the amenities, like the pool.
Negative section of review
There was a stain on the curtains, and a stain on the ceiling in our room. It was much tinier than a normal hotel room, especially for a family of 3. Took a while to get our car from valet early Saturday morning.
Houston, Texas
Positive section of review
The property was located in the perfect area for my trip. The apartment was clean, and the bed was comfortable.
Negative section of review
The water pressure was low and the shower hose leaked. I didn’t want to ruin the floor of the bathroom so I was not able to take a shower. I informed the front desk and was told that they would send maintenance to assist, maintenance never showed up. I called back after 30 minutes and was rudely told that T did not want to resolve the issue. They offered to switch my room at 12:35 am. My daughter was sleep and it would’ve taken us 30+ minutes to pack our stuff and move yo another room. I spoke with Brennon(front desk clerk) the morning as we checked out. I explained to him what happened and he promised to change the nightly rate to $75, and guaranteed that the price would be updated within a couple of hours. I checked my account to find out that they did not honor what I was told and charged me more than what he promised. I called the manager Mark to inquire, he called Brennon and the young man lied and said that he didn’t say what I stated. I watched him type in $75 for the night and trusted that he was a man of his word. I was not able to properly shower after walking from Shell Stadium on a hot humid night in Houston. It to mention there was condensation on the toilet seat, and cover throughout the day that we had to constantly clean and a horrible ring inside of the toilet. I’m disappointed and the young man blatantly lied. We stated in room 1102. I chose not to ruin their property because of their plumbing issues, and feel as if I was wrongfully inconvenienced for doing the right thing.
Erie, Pennsylvania
Positive section of review
We Enjoyed our stay, Clean well maintained facilities and friendly staff
Negative section of review
Ice machine was out of order on second floor
Arlington, Texas
Positive section of review
Terrell was amazing very kind great service.
Negative section of review
First room air was leaking carpet was soaked very humid
Murfreesboro, Tennessee
Positive section of review
The room was clean.
Negative section of review
The complimentary breakfast was disappointing.
Manitowoc, Wisconsin
Positive section of review
Breakfast was good
Negative section of review
Room had a stale musty odor. The bathroom walls were not that clean. The door that used to be in the spot of the fridge was detached and and behind a chair.
Bisbee, Arizona
Positive section of review
Clean and quiet
Kokomo, Indiana
Positive section of review
Roaches galore
Negative section of review
Front desk lady seems a little evil like a she devil