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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Moses Lake, Washington State
Positive section of review
The room was spacious, the bed and pillows were comfy, and I loved the large shower with a real glass door and the little shaving step. The front desk staff was great. I had to make a couple of requests, and they were very polite and accommodating. We didn't eat the full breakfast there, just grabbed some drinks and pastries on our way out, but it looked like there were lots of good options, both hot and cold. I appreciated that the breakfast area was open in the evening as well, so I was able to grab some plates, utensils and napkins for our takeout. And they had some delicious cookies available.
Negative section of review
The only real negatives were the housekeeping staff and the air conditioner. We were staying for two nights. I expected daily housekeeping service, but I guess I should have specifically requested it. I assumed that they would at least empty the trash, make the bed, and replenish the towels, but nope. The housekeeping staff did not even touch our room while we were there. I had to call the front desk to get fresh towels and replacement Kleenex. Walking down the hall, I did see that people had set their full garbage cans outside the door, so we probably weren't the only ones being neglected by housekeeping. I do have to say that the room was clean and stocked when we checked in, and the public areas were well maintained, so overall cleanliness isn't an issue. The air conditioner worked okay, but we had trouble regulating it. It seemed like it was always too hot or too cold.
Olympia, Washington State
Positive section of review
The lady at the front desk was exceptionally kind, warned me about the facility not having ac. And allowed me to cancel my stay with out paying any fees
Negative section of review
The hotel was too hot, elevator had graffiti, the parking lot had broken glass from car windows, the room was dark, the lights didnt work, the Juliette windows opened all the way and had hand prints all over the glass, the shower/ tub faucet had a constant leak and it smelled horrible like old hot cooked food in the hallways. I did not stay
Albuquerque, New Mexico
Positive section of review
Great staff, super friendly and helpful with everything we needed. Very nice decor, appreciated the modern retro vibe.
Negative section of review
Not the hotel's fault but the location is quite noisy, there are a few busy streets and intersections and parking lots where we could hear a lot of car noise.
San Simeon, California
Positive section of review
Comfortable bed and good view of the ocean
Negative section of review
No microwave oven
Portsmouth, New Hampshire
Positive section of review
Great location and free parking.
Negative section of review
The room was not clean (dust and flies, etc). Check in was a bit wonky. Would all be fine but feel like it’s priced at a luxury stay and it was more like a high end motel.
Fort Lauderdale, Florida
Positive section of review
Everything was just great.
Negative section of review
The pools , their beach , the restaurants. All was great ,going back soon.
Madras, Oregon
Positive section of review
There is no breakfast.
Negative section of review
I am being charged again $74.57 after already paying 100.25
San Jose, California
Positive section of review
Location and staff
Negative section of review
Facilities hygiene and cleanliness
Kingsport, Tennessee
Positive section of review
Abundant parking
Negative section of review
Dirty floors in the room. trash receptacles overflowing of garbage. The room was very damp.
Torrance, California
Positive section of review
Everything about our stay and experience was “Top Notch”! The included breakfast was fabulous ~ not to forget the incredible coffee machine making fantastic coffee drinks!
Negative section of review
No complaints about anything!