1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Boston, Massachusetts
Positive section of review
We stayed in room 1512 with one king bed. The room was clean and well appointed. There was no "view" to speak of, but we weren't there for that. The concierge Stephan, was very helpful with directions, suggestions, etc. We took advantage of the gym and enjoyed breakfast and dinner at the hotel. My wife and I loved the walkability.
Negative section of review
Wished we could have checked in earlier, but we were able to leave our luggage and enjoy the day while waiting for our room. On the last day we discovered the flavored water dispenser in the lobby. Wished that we had been told upon check in, it would have been a huge asset. These small things were insignificant compared to our overall experience. Will definitely stay here again!
Ocean City, Maryland
Positive section of review
Great location property owners very helpful park a couple of blocks away and the beach is 2 blocks away pet friendly
Negative section of review
Needs a mop
Cleveland, Tennessee
Positive section of review
I've stayed here many times and have always been quite pleased with everything.
Negative section of review
Unfortunately, the front desk had a tray of cookies. We got some. In the room ants swarmed the cookies. The room was infested with ants. We told the front desk staff and they were aware of the problem. They said the end of the hotel we were placed in was having an ant problem. Couple issues here. First, FIX THE ANT PROBLEM!! Don't place customers on the end of the hotel with the ant problem. I suggested they not give out cookies if they knew they had an ant problem. They said the manager wanted them to have the cookies. Won't stay there again. It seems maybe management has changed.
Hendersonville, North Carolina
Positive section of review
Room was clean, desk staff were helpful and friendly
Orlando, Florida
Positive section of review
Loved how there was so much to do.
Negative section of review
We were told there would be a pancake bar, and it was not there for our entire trip. My son was very disappointed.
Newcastle, Oklahoma
Positive section of review
Location and friendly staff
Negative section of review
Two of doors to outside were broken and could not latch. Anyone at anytime could enter. The lights in stairwells were put making it dark. A couple bulbs in room were out and made if difficult to see. The grate on ice machine needed repaired. Stairwells were dirty and not vacuumed the entire 4 days I was there. The TV did not work.
Wytheville, Virginia
Positive section of review
Location.
Virginia Beach, Virginia
Positive section of review
The beach
Negative section of review
The room was dirty period the staff was trash but they look like they live there just don’t think about it fr I would say a lot but ima just say this I should’ve slept in my car
Manitowoc, Wisconsin
Positive section of review
The breakfast was great, nice choices. Good coffee.
Negative section of review
The beds were a little soft of us.