1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Antonio, Texas
Positive section of review
The hotel offered everything I needed for a solo wellness retreat. The fitness center had all the equipment I needed, and the spa treatments were divine. Delicious breakfast and a refreshing pool completed the experience.
Key West, Florida
Positive section of review
The 4 pools were nice and the 2 bedrooms villas were good for our family. Good location away from Duval and walking distance to shopping centers and walking path
Negative section of review
The valet parking, staff was not friendly and housekeeping had some issues. Needed more cars at pools
Los Angeles, California
Positive section of review
Location, proximity to the LAX. The shuttle from the airport worked out well, although it was very packed.
Negative section of review
It took around 45 minutes to get my luggage delivered to my room. I thought that was rather excessive. When returning to the airport the next morning, there were so many people and luggage, I had to get a Lyft in order to ensure a timely arrival.
Orlando, Florida
Positive section of review
Good location, staff was pleasant and helpful.
Negative section of review
Beds were small and uncomfortable. The breakfast buffet was terrible. The quality of the food was very poor but the price was extremely high, $83 for 3 people. I don’t recommend eating anywhere at the hotel at all. Very high prices and quality of food is very poor.
Edgewater, Florida
Positive section of review
Everything was perfect
Negative section of review
Good breakfast
Charleston, South Carolina
Positive section of review
Classy and clean
Negative section of review
That we couldn't stay longer
Honolulu, Hawaii
Positive section of review
Loved the view
Negative section of review
Chain Smoker in room next to us and couldn't use the balcony all week. Hotel only credited us 120.00 because they said we didn’t report it until 2 days before we left. We paid a lot of money to get the view and balcony and thought we should be credited more. Unfortunately Merritt didn’t see it the same way.
Clearwater, Florida
Positive section of review
Well laid out
Cape Coral, Florida
Positive section of review
N/a
San Antonio, Texas
Positive section of review
Price
Negative section of review
The pictures on booking.com were better than the rooms actually were. The rooms are dated 1970s, bad shape. Homeless were looking in peoples cars.