1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Gatlinburg, Tennessee
Positive section of review
Everything was great here! Staff was friendly and accommodating. We arrived early and asked if we could check in, but room was not ready , but the desk person offered to have us park in the garage and come up for a parking pass so we would not have to pay for parking in town - that started our visit on a very happy note. They called us as soon as the room was ready. Breakfast was great - a variety of foods and beverages to choose from. The room was very clean and quiet and we had a nice view too. Location of the hotel was great... convenient to the main part of Gatlinburg and everything was in walking distance!
Chapel Hill, North Carolina
Positive section of review
Beautiful! Clean, comfortable, welcoming. The Staff were on point! Courteous, polite, helpful, friendly. Great atmosphere, location,walling distance of some really great food choices, entertainment. Loved it. Cleaning staff makes the place feel like the tTaj Mahal, super clean!
Dayton, Ohio
Positive section of review
Nothing anymore, your management and quality have diminished so far I have nothing good to say but that Lisa was a good worker, for a terrible owner and facility who takes no pride even on having DECENT FURNITURE THAT DOESNT FALL APART BRAND NEW.
Negative section of review
Everything. We've stayed here multiple times, and when we first started it was lovely and enjoyable and we loved the option of the fireplace, and as the facility was bought from whoever going through different owners its steadily gone downhill to the point of danger to the people who stay there. You should be ashamed.
Union, Washington State
Positive section of review
Location is decent. 20 minutes from Shelton, on the golf course. Electronic code to the door is provided the day before. Giant TV in the living room with a firestick so streaming was super easy.
Negative section of review
Saying you can have 6 people in this location is misleading. The futon leatherette couch will not hold 2 children, let alone 2 adults - so if you have 6 people (thankfully we did not) - good luck. We had issues with the fridge - it clearly overloads the circuit/breaker that it is on. The management company did come the next day and reset the breaker. As soon as we opened the fridge, breaker tripped and the breaker location is not accessible by guests. The booking.com messages push you to download another app Vacasa which is annoying. With a few small changes, this place would be great. I think they are working through the growing pains of a vacation rental but need to sort out some issues.
Atlanta, Georgia
Positive section of review
Everybody on the staff was welcoming and warm and helpful from the minute we checked in. I thought the prices in the bistro were fair, and the room was quiet and comfortable on the first floor.
Negative section of review
I didn’t like that they retained a deposit on my American Express card. I booked with Booking.com, and I have not had this happen before. My credit card should be guarantee enough that I’m not going to walk out on room charges.
Scottsdale, Arizona
Positive section of review
Location Breakfast Happy hour snacks Kitchen Fitness room
Negative section of review
Noisy
Galveston, Texas
Positive section of review
Close to Sewell, near the beach and Sirloin Stockade
Negative section of review
All was great
Roseville, California
Positive section of review
Room clean and spacious
Fresno, California
Positive section of review
Proximity to airport
Negative section of review
Room was 86F written I walked in. Maintenance came in 15 min. Took rest of day to cool down. Room and bathroom practical un down. Hallway dirty.