1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Knoxville, Tennessee
Positive section of review
Typical hotel breakfast, which is pretty much the same throughout all hotel chains at this mid-level pricing. At least the food was at appropriate temperatures. The room was clean, for the most part. The morning staff at my check out time was very friendly, as was most of the staff working the food service.
Negative section of review
There was only light roast coffee in the cafe area. I had to walk out into the lobby if I wanted dark roast or decaf. Seating is arranged so that some people can get "trapped" in their seating if they are near the window. Although the seating area is limited, it seemed that an improved seating arrangement can be made. I didn't like the lack of smoker's stands around the side doors. The smoking area in front also seemed to be set so as to force guests to walk through smoke when entering and exiting the front door.
Kalamazoo, Michigan
Positive section of review
The best part of the facilities was the staff. I interacted with three staff members (“KateLee” by phone and Christina (sp?) and a gentleman in person, and they were all great—helpful and good communicators.
Negative section of review
Nothing significant—as a senior, I could have used a night lite in the bathroom (for sleep interruptions), but that is a very minor issue.
Gatlinburg, Tennessee
Positive section of review
I liked to sit on balcony and listen to the geese and the river. Beds and pillows were very comfy. Hope to visit again. Enjoyed our stay very much.
Negative section of review
No closet! No way to stop up bathroom sink to hold water.
Mountain View, Arkansas
Positive section of review
The staff were phenomenal. They really seem to care about their customers and went out of their way to ensure that we had a great visit.
Negative section of review
The lock was very difficult to use and the rooms are definitely budget. That being said, everything worked well and was in good order.
Clearwater Beach, Florida
Positive section of review
I liked the convenience to the beach and area. Liked the beach bar and atmosphere outside. Great for families with kids.
Negative section of review
The value for the price I paid is not good. Too expensive for the room quality & amenities. Parking was expensive and we were not told that after check out, which was too early, we could not keep the car there for the remaining of the day until checkout time. That's when I was told that parking would be $20/hour for keeping the car there.
Anaheim, California
Positive section of review
It was a mile walk to Disneyland. Every convenience was within a short walk.
Negative section of review
It was exactly what it stated to be….budget friendly.
New Orleans, Louisiana
Positive section of review
The staff did an excellent job, very knowledgeable, ready help and friendly.
Negative section of review
The building and the decorating needs some maintenance/updating.
Tunica Resorts, Mississippi
Positive section of review
The cleanliness and how they make you feel welcome
Negative section of review
Nothing to dislike
Tunica Resorts, Mississippi
Positive section of review
Did more eating places with meals
Chesterfield, Missouri
Positive section of review
The room was spacious.
Negative section of review
The bed sheets had stains and so did the pillows. The pillows weren’t that great or comfortable.