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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Orlando, Florida
Positive section of review
Very clean, our 3-bedroom suite was spacious, had a lovely screened in patio area, beautiful grounds and amenities. Our suite overlooked Raccoon Lake and we saw the Disney fireworks every night from our patio. We had two separate families that stayed above us and they had children that ran and jumped all hours of the day and night. They kept waking us up. We called the front desk at 1:40 a.m. and the staff member was dismissive and did nothing to help us. This was after the third night of us dealing with it. The following day I went to the front desk and he was more helpful. I understand that kids are energetic, but to be running for hours at a time, through the night, and jumping off furniture is not appropriate. The same parents let their children run all around the pool area, including the second pool and the parents had zero visibility of their young children swimming. I think more staff walk arounds would have helped the situation.
Las Vegas, Nevada
Positive section of review
Felt like I was nickel and dimed and overcharged for EVERYTHING
Negative section of review
Company seems much more concerned with money than hospitality. No locker space at beach, so back to the room, can’t charge to room without photo ID, back to the room again, lose my license as a result, oh sorry you can’t look for it, that sucks for you. You should have a photo on file so you don’t need that, that’s what companies who care about hospitality do. Knock over snacks in your room-$150. Stupid anti-hospitality policies. Spent more time walking back and forth to the car park than enjoying myself.
Liberal, Kansas
Positive section of review
Everything was wonderful, great breakfast, clean nice room
Sedona, Arizona
Positive section of review
Good breakfast including good oatmeal.
Negative section of review
Sedona is pricey. Wish would have been a little cheaper for four nights.
Norfolk, Virginia
Positive section of review
Excellent. Great breakfast.
Versailles, Kentucky
Positive section of review
Very unique & charming
Negative section of review
Parking can be a challenge
Traverse City, Michigan
Positive section of review
It was so so clean!!!
Negative section of review
I couldn’t find a single thing I didn’t like!!
Galveston, Texas
Positive section of review
I loved the balconies
Negative section of review
The bed was too soft and I was not pleased about sharing my information to watch basic television
Wisconsin Dells, Wisconsin
Positive section of review
Close to town
Loma Terrace, Texas
Positive section of review
The staff
Negative section of review
The hotel was a hole on a wall hotel especially for the price. We were assigned a room and that room was a total mess hair all over the sink and smelled plus it had bulled holes in the windows and the walls where dirty as hell. The second room they provided was fair but dirty too and trash all over the property