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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Azusa, California
Positive section of review
The rate was 95 I paid on cash 100 never got my change back and hotel was very dirty and unsanitary, and allot if issues with small room things like loose screws on all faucets handles and ect., and there was gum on the headboard with possible blood a d cigarette burns on comforter and i asked fir non smoking downstairs room due to my disability and i got the opposite an upstairs room smoking room very disappointing with all things especially room cleanliness
Negative section of review
Everything..room cleanliness and sanitation.basic standard things not even done
San Francisco, California
Positive section of review
Location is very convenient, turn right after come out the hotel, union square just few blocks away. From there you can easily access cable car, hop on and hop off bus etc. 8 mins walk from Powell BART station. The building was renovated a year ago, everything looks fresh and modern. My room is at 6th floor, king bed with sofa bed, it has 2 separate bedrooms, The sofa bed is in other room. 2 TVs.
Negative section of review
It will be great If they offer hot breakfast. The breakfast is ok, only cereal, bread and bagels, no eggs or bacon. They don’t have kitchen to cook stuff. No microwave in room. But the front desk offered me the microwave in the breakfast room.
Gastonia, North Carolina
Positive section of review
It was noisy. Couldn't get much sleep. People knocking on the walls and because of that I had to go another motel because I wanted my dog to be with me. There were always issues. It was not a good fit for me because I enjoy my privacy and don't like people in my business. That's just me
Negative section of review
I had to clean my own tub. House keeping listening near your door. Not a good experience. No privacy what's so ever. Playing games like when you go somewhere changing key cards because they could. Had me going up and down on the elevator. It was a terrible experience. Will not be going back.
Gastonia, North Carolina
Positive section of review
It was good. No bar soap for washing hands. It was suppose to be ready by check in time. Then they said I had no reservation when I booked online. It was just one issue after another. I don't think I will ever stay at a motel again because your privacy is not respected at all
Negative section of review
Privacy not respected. House keeping always listening at your door. What is wrong with that picture
Fort Lauderdale, Florida
Positive section of review
The room was great nice size. Close to everything. I return there.
Lubbock, Texas
Positive section of review
Good location. Good Breakfast. Friendly and helpful staff.
Negative section of review
Plumbing problem occured when I arrived back to my RM on Tuesday nite. This problem continued through the nite and early morning. No water was available to bathe. No one answered the phone at front desk. I had to go downstairs to find out what happen. The clerk stated that they had called everyone at 11pm to see if they wanted to go to a different hotel. I did not receive a call. I got 4 bottles from the clerk named Vanessa very nice and helpful young lady of water that I used to clean myself. Also, bathtub had no stopper for water to take a bath. I had to shower when water was available.
York, Pennsylvania
Positive section of review
The bed sheets was dirty and bugs everywhere
Negative section of review
Bed condition and the bugs
Pigeon Forge, Tennessee
Positive section of review
Great location. Clean with friendly staff.
Negative section of review
N/a
Savannah, Georgia
Positive section of review
Reception desk and valet was exceptional
Negative section of review
Breakfast was terrible. Poor service and food was terrible