1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Wytheville, Virginia
Positive section of review
Wow! it's great. Thank you very much for providing us a clean & quiet room. Beds were super comfortable. Onsite restaurant & bar was awesome. Great location with very easy access from interstate. Nice Breakfast.
Orlando, Florida
Positive section of review
Not / Lots of broken stuff unsafe broken stair rail ,broken frig ,broken wall dirty walls and floors broken chairs broken lights no good bed sheets broken night stands and more....
Negative section of review
All the above!!
Los Angeles, California
Positive section of review
Nothing because my reservation was cancelled by the counter attendant because I didn't meet their travel standards.
Negative section of review
Let me be clear, I wasn't upset about the policy, I was taken aback by the polite rudeness of the counter attendant enforcing them. This young man profiled me and accused me of seeking shelter (as in homelessness) because I didn't have the type of travel itinerary that was being requested. I booked a business booking with a business receipt request (for reimbursement purposes). I've used this facility twice over the past two years because of the price for a short stay (1- night in this case) and this is the first time I've been treated poorly by the staff. Customer Service etiquette is not this young man's strong suit. All of the snide remarks he infused into his communication should never be vocalized to a potential guest/customer. He's the face of the company while on duty and I think he either forgot that or he has never had that level of front office training (I worked in Hospitality most likely before he was born - mid '80's). Maybe I overlooked the policy about having proof of departure travel when I made my reservation. But again my issue is not with the policy but the person who attempted to enforce it.
Flagstaff, Arizona
Positive section of review
The location was 5-10 minutes away from all the breweries and restaurants.
Winnemucca, Nevada
Positive section of review
Friendly staff. Easy access to everything.
Bloomington, Minnesota
Positive section of review
Bfast was amazing 👏 room nice and clean!
Boardman, Oregon
Positive section of review
Good quiet room at a fair price
Negative section of review
Nothing
New York, New York State
Positive section of review
Service location and cleaning
Saint Joseph, Missouri
Positive section of review
Everything the staff cleaness
Negative section of review
There was nothing I didn't like
Billings, Montana
Positive section of review
Everything
Negative section of review
No reg.coffee in rooms