1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Stevensville, Michigan
Positive section of review
The attendant at the desk was great. Very friendly and a nice personality. I’m not sure, but I think his name is Tom or something that started with a T?? More employees like that are needed. Shower was good. Beds comfortable. Close to things like restaurants, shopping etc. Price that weekend was decent maybe it goes up during the summer. Hotels are getting expensive!
Negative section of review
I’m a health conscious person and use organic products so did not use body wash and hair products provided. Also, I noticed when filling the coffee/hot water area a plastic pitcher was used. Hot water and plastic are not good together. Stainless steel pitcher would be better. Most people are not aware of some things and would not care, but u asked. We were on the third floor and could hear people walking around above us, but maybe can’t be helped.
New York, New York State
Positive section of review
Very nice property! Clean, nice big rooms. Very friendly and helpful staff. Breakfast was amazing! Very convenient location, close to everything just few minutes walk!
Negative section of review
no fridge in the room, only if you ask
Grand Rapids, Michigan
Positive section of review
The hotel is spotless - beds are extremely comfy and the size of the room is quite big - 2 queen beds, pillows, blankets, sheets with high quality.
Negative section of review
I did not get the information within the reservation that there is no counter service for the check-in opened after 5:PM... you have to give a call to someone that has to come downstairs and do the paperwork for your check in... we arrived at 7:00 PM - which was no big deal but I cannot imagine having to call someone in the middle of the night. Perhaps the hotel should be more clear about that or let available a QR code and a key box for a late check-in.
Charleston, South Carolina
Positive section of review
Location on river. Large outdoor area for sitting. Free shuttle to historic district.
Negative section of review
Restaurant.
Atlantic City, New Jersey
Positive section of review
The convenience of staying in to eat less expensive than eating out every day.
Negative section of review
Bed was a little too small use to a king size.
Cathedral City, California
Positive section of review
Location near Palm 🌴 Springs & Rancho Miirage !!!
Negative section of review
Everything was fine !
Las Vegas, Nevada
Positive section of review
Location, room size
Negative section of review
Was given lower floor and it smells bad
West Valley City, Utah
Positive section of review
The location
Negative section of review
The fact that there were ants in the room, lobby entrance was full of sugar,garbage was over flowing in the parking lot, many homeless entering the lobby, seats in the room were full of white crusty stains
New York, New York State
Positive section of review
Location
Negative section of review
Unhelpful staff - I have reported a disturbing noise coining out of the fridge and not letting me sleep 3 times but no one fixed it. As a result I needed to unplug fridge completely and not use it during the stay just so I could sleep. Terrible breakfast, very few options available and not vegan or gluten free options despite having requested that before the check in. Bad condition of the bathroom - multiple elements and handles missing and made it difficult to use. Very poorly designed shower and sink allowing water to spill all the time.
Anderson, South Carolina
Positive section of review
Nothing
Negative section of review
Staff wasn't helpful at all.