1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Stamford, Connecticut
Positive section of review
This is my second time staying here, and it was better than the first. The property is gorgeous, and it's never been too crowded the last 2 times I stayed. When I arrived this time, it looked like they were just cleaning up after a convention, so it was a bit messy. However, they let me check in early so no worries. The 2 nights previously I'd stayed at the Hilton in Stamford because of its walkable distance to the train station, but overall this place is so much better. The other hotel has an overpriced "store" that closes well before it should, while this place has clearly marked vending machines and ice machines all over. Also, this hotel has a pool, jacuzzi, and sauna, which was wonderful for relaxation.
Negative section of review
These aren't really complaints - I enjoyed my stay. Just ways to improve. I was the only other guest I saw at the hotel that I *saw* and I move around a lot (use the gym, pool, go outside to vape bc I respect the rules), and my room was pretty far away from everything, same as last time. Also, the restaurant (which isn't part of the hotel) closes so early. I got in a bit late, and chose jacuzzi over restaurant and got DoorDash. They close at 8. I would have gotten breakfast the next morning, but they don't provide room service until 10 am. Like most things within the hotel, getting to the restaurant is a long walk, so I waited til I got to the train station.
New York, New York State
Positive section of review
Very nice location, clean room, not a bad noice cancellation so it was quite comfortable to sleep. Nice that the hotel offers some treats like a free cocktail, popcorn (but we didn't manage to get it since it's given at specific hours)
Negative section of review
For some reason warm water stopped flawing after one minute of showering, so my whole family had to shower with cold water. Hair conditioner was empty.
Collinsville, Illinois
Positive section of review
Great location. Easy access to freeway. Lots of restaurant choices and shopping nearby. Relatively quiet location. The staff was friendly and helpful.The hotel and room was clean.
Negative section of review
Breakfast was OK. Some of the breakfast items seemed to have passed their expiration date. Would have been nice to have eggs, sausage, or bacon offered.
Reno, Nevada
Positive section of review
Great room very clean. Nice clean hotel. Right across from the airport and still no noise from outside in the room.
Erie, Pennsylvania
Positive section of review
Great location, excellent facility, fine staff -- with nice amenities close by (Tasty Bowl Asian).
Negative section of review
Staying longer!
Reno, Nevada
Positive section of review
Dirty air conditioner did not work. Very noisy. Plus side was it was cheap.
Butte, Montana
Positive section of review
The rooms were nice very spacious.
Negative section of review
The fact that the hot tub was blowing out cold air. And the fact that when I complained about very loud pounding above my room that nothing was actually done and it didn't stop tell 3am
New York, New York State
Positive section of review
Housekeeping was excellent
Negative section of review
No seats in foyer No trash cans in foyer No water bottles for the room No shower soap for room Swing door not opening properly
Picayune, Mississippi
Positive section of review
Excellent location
Negative section of review
Nothing
Daytona Beach, Florida
Positive section of review
Location
Negative section of review
Need more towels at the pool. Other than that great stay.