1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Antonio, Texas
Positive section of review
Our room was very clean. The staff was also very nice. For a small hotel I think they're doing an exceptional job keeping the place clean and would definitely book again next time I'm in San antonio. Oh and THEY HAVE WAFFLES lol that the one breakfast item I look for when book a restaurant that offers breakfast.
Negative section of review
I wish they had sausage or bacon with the breakfast and the eggs weren't that tasty.
West Yellowstone, Montana
Positive section of review
This experience was amazing. The staff took extremely good care of us. Very friendly and accommodating and oh my goodness the bed was wonderful. This was our very first experience in Yellowstone and Crosswinds helped to make it a memorable experience.
Los Angeles, California
Positive section of review
Everything but the few things below - room was very nice, staff was great, breakfasts were good. Location excellent - only a 7 minute walk to and from the train station
Negative section of review
For such a nice hotel, it is a shame that you do not have a choice of pillow types. Old people like us have neck issues and need flatter pillows than your very thick ones. One of us was able to get a slightly flatter pillow, but there were no others available. Bathroom door was much too noisy when closing, which would wake up the sleeping partner when the awake partner used the bathroom in the middle of the night. We asked for it to be looked at and were told that it couldn't happen on the weekend. So we could not close the bathroom door all the way at night.
Irving, Texas
Positive section of review
Breakfast was not bad, could be better without increasing the hotel expenses.
Negative section of review
The color of the doors and the lack of sign for the elevator.
Sugar Mountain, North Carolina
Positive section of review
Excellent views from the deck, very clean facility, comfortable beds!
Negative section of review
Sliding door from living room to deck was not functioning
Dallas, Texas
Positive section of review
Great location, staff was responsive and very helpful.
Negative section of review
Bathroom finishes look old, watermarks and rust on bottom of door. Rugs not completely clean.
DeFuniak Springs, Florida
Positive section of review
Breakfast good. Location excellent for our trip
Negative section of review
Cracks in bathroom - but undertstand it is under renovation. No worries.
Sacramento, California
Positive section of review
The receptionist was nice
Negative section of review
Homeless people outside in the parking , people drinking alcoholic beverages on parking , it felt insecure
New Albany, Ohio
Positive section of review
The staff was fantastic
Negative section of review
Beds were firm and hot.
Manitou Springs, Colorado
Positive section of review
Lovely
Negative section of review
Nothing