1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Monterey, California
Positive section of review
Reservation went very smoothly, no hidden fees. Reservation was ready when i arrived. Location was great, across from a large mall(Del Norte Mall) with lots of food and shopping options. In addition near Fishermans Wharf.
Negative section of review
Maybe a pool, but not much to not like
Honolulu, Hawaii
Positive section of review
The staff was exceptional, very welcoming and helpful. The room was spacious and comfortable, and the pool was fantastic.
Dallas, Texas
Positive section of review
The location was great easy access to the freeway, galleria mall, restaurants and shopping.
Negative section of review
We booked because Embassy Suites has indoor pool and spa but didn’t know u til after we paid for our hotel that the pool and spa were closed. Also, the hotel is under construction, only one working elevator in the hotel which was inconvenient and the front desk is out of a side office with a make shift desk in the doorway.
Maple Shade, New Jersey
Positive section of review
This was one of the best hotels me and my husband stayed at we really enjoyed it
Pismo Beach, California
Positive section of review
Location was nice and convenient. Shops and restaurants walking distance.
Troy, Michigan
Positive section of review
The staff was very helpful, and the room was nice and clean.
Negative section of review
nothing
Greenwood, South Carolina
Positive section of review
Hard to like anything due to problem explained below
Negative section of review
There was a horrible odor in the elevator and on the 4th floor where we stayed. We stayed for 3 nights. I said something to different people at the front desk every day... they all said they didn't notice it and no one else complained (hard to believe). The morning we left when I mentioned it again, the desk person said that it was due to stagnant water on the roof. Great, so we were probably inhaling bacteria and molds for 3 nights!
New Caney, Texas
Positive section of review
It was clean and the breakfast was good
Negative section of review
Everything was fine.
Fayetteville, North Carolina
Positive section of review
Location and easy in and out
Negative section of review
When we walked in there was heavy cigarette and weed smoke smell for it being a non-smoking house. We had to go buy air freshener and candles to get rid of the smell. The dryer didn't work so couldn't do any laundry. 2 outta 3 beds were broken and super uncomfortable. No water pressure, only 1 set of sheets per bed, so with the dryer not working, couldn't have clean sheets for our 4 day stay. Only 1 towle and 1 washcloth per person. Only 2 trash bags for the whole house for trash so had to buy more. The grill had a hornet's nest in it and was super dirty and unusable. Not enough seating. Couldn't use the garage to keep my vehicle secure.
Las Vegas, Nevada
Positive section of review
Good location.
Negative section of review
The person at the front desk misinformed us about how much of our total was a security deposit. We ended up paying $200 more than expected and were told there’s nothing they can do about it.