1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Wrightsville Beach, North Carolina
Positive section of review
Amazing beach-front location with stunning views and convenient access Rooms were spacious enough and clean Staff were friendly and the kids had a blast
Atlantic City, New Jersey
Positive section of review
The stay was quite in the rooms and the hotel smelled very good and clean. I wish I could afford to stay more often
Negative section of review
Everything was great
Orlando, Florida
Positive section of review
I liked the shuttle to and from the park. I drunks were okay very expensive. Starbucks location was nice.
Negative section of review
I did not like the food overall, it was gross the people handling it did not take very much care either. The food was sooo expensive but gross it was hard to justify purchasing because we knew we weren't going to eat it. We tried to purchase things that required very little attention after tasting like fries...fruit but so expensive 6 dollars for cup of cut up fruit pieces. The pancakes even were gross how? Then u throw all the food in a cardboard box with nothing in it....gravy all types of foods just seems cheap and like u don't care for all the money being spent. You have to pay extra to get your packages you already pay to ship to you. They lied about receiving one of my packages even though it was verified and signed for.....didn't get the package until after the event was over! My daughter and I locked our keys inside....grant it this was my issue but it took 4 times going to help desk and a shift change to request someone to open to get results. All you really get for staying in universal is 1 hour early access to the park which is about the equivalent of 1 ride before everyone else comes in if you make that. So not worth the extra cost prior we stayed in Kissimmee and it was so much better and cost effective and were able to make our own meals so food was good also. Pool and resort not crowded deff better option overall!
New Holland, Pennsylvania
Positive section of review
Clean friendly staff.Excellent breakfast close to downtown. Post a variety of tourist attractions
Negative section of review
room size.
Kapaa, Hawaii
Positive section of review
No breakfast but really close to a bar/restaurant which is right close to the beach.
Negative section of review
No cooking utensils.
Naperville, Illinois
Positive section of review
The staff was exceptional! And the hotel was very clean! Our room was fantastic!
Negative section of review
Starbucks didn’t have oat milk - not in your control!
West Bend, Wisconsin
Positive section of review
Second time staying here. It’s quiet and definitely a nice place to stay.
Negative section of review
The beds need more pillows. Four pillows especially hotel pillows are not enough for a king size bed. Would like to see more.
Clearwater Beach, Florida
Positive section of review
Close to the beach, nice pool, spacious
Negative section of review
The hot tub was basically nonfunctional. It was warm enough but the jets produced no power.
Miramar, Florida
Positive section of review
Location and staff friendly behavior
Negative section of review
Room card key system was down. Each time I left my room, someone on staff had to let me back in. Did not get room card key until next day.
Chandler, Arizona
Positive section of review
Comfortable and quiet room
Negative section of review
Everything was wonderful