1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Key West, Florida
Positive section of review
It was amazing stay, first time was for our 2nd anniversary 40+ years ago. Now to celebrate my husband 75th birthday.Each time was lovely.
Negative section of review
You all were friendly, and very welcoming.
Miami, Florida
Positive section of review
The charm, history, front desk manager - what a welcome! This is a hidden jewel!!! And Zucca - what a restaurant!
Negative section of review
Would have loved to stay longer!
Miami Beach, Florida
Positive section of review
Everything was wonderful nice staff and the pool side and room service was amazing…
Negative section of review
N/A
Grand Rapids, Michigan
Positive section of review
The room was nice but the pillows were exceptionally small. Location was a plus
Negative section of review
Staff was rude when we had issue with remote - would not help and could not watch tv. Person behind counter looking for a fight and excuse to call police rather than help with remote that would not work. Refused to help and refused to let me borrow pen or pencil to write phone number down for Choice Hotel complaint line
Lake Placid, New York State
Positive section of review
Clean, sauna, pool, jacuzzi. The property is very beautiful.
Brooklyn, New York State
Positive section of review
The bathroom and bed was clean.
Negative section of review
There was a lot of noise from two of the neighbors. They slammed their door from the time I got there till like 7 am. I asked the desk attendant for a receipt upon checking out, the receptionist told me, to contact the 3 rd party that I used to book the stay. I just needed to get confirmation of when I'll receive my deposit back. I never received an email from the booking company as well in regards to the receipt.
Ocean City, Maryland
Positive section of review
The friendly cleaning people
Negative section of review
There wasn't nothing I didn't like
Virginia Beach, Virginia
Positive section of review
being next to beach
Negative section of review
no on site parking, $10 parking fee to park in parking garage across the street, on-going remodeling, elevators weren't operational, pool closed due to the remodeling, room charges should have been heavily discounted
Indianapolis, Indiana
Positive section of review
Location was ok
Negative section of review
I checked in at 12am and had to ring the bell a few times before someone came to the desk. In the morning although check out is 12pm and I put the do not disturb hanger outside the door the cleaning staff knocked at 8.45am waking me up and wouldn’t go away until I said check out is 12pm.
Augusta, Georgia
Positive section of review
Location
Negative section of review
Room too warm . Juice not working, low quality bedding, towels.