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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Antonio, Texas
Positive section of review
When I walked in it had an horrible smell of sewage. The room it self was not an a problem. However we did find a black bra under the desk. Not sure how that was missed by housekeeping. It clearly wasn’t ours. The hotel charges a $100 refundable deposit per room whose is normal. Only one deposit was refunded. I called four days later once I was certain the $100 charge was posted and not pending. Finally after calling early morning at 6:30am the front desk lady notified me the manager would be in an hour later. Now I’m no math wizard but that would put me at calling 7:30 on forward. It’s now 7:45 and after the 8th call she answers and VERY rudely tells me her manager works 9-5 and hung up. This customer service has been a joke.
Negative section of review
Communication
Tybee Island, Georgia
Positive section of review
Basic motel room with mini fridge and microwave . Very clean. Staff was super friendly. Good location . Had pool and was right by stores .
Negative section of review
Only negative was you couldn’t see the beach and view was a parking lot .
Las Vegas, Nevada
Positive section of review
Really accessible to the trip. Brightly light casino that’s not as dark as others. Really lovely staff. Suites are excellent.
Negative section of review
Our booked room wasn’t ready when we arrived so needed to switch rooms the following morning.
Anaheim, California
Positive section of review
So close to Disney, within walking and a good price for being so close.
Negative section of review
The bathroom was not real clean, long black curly hairs on the floor. It would also be helpful if there was a table to set things on it seems there is plenty of room.
Jackson, Wyoming
Positive section of review
Breakfast was great good food excellent service and polite staff
Negative section of review
Parking and extreme over priced I was told we didn’t pay for parking that’s why it was poor when I stayed 2 nights for over 900 dollars I feel I did pay for parking so it was uncalled for
New York, New York State
Positive section of review
The staff were amazing. The location was great.
Negative section of review
The building was under construction. The elevators were so slow.
Ogunquit, Maine
Positive section of review
Location was pretty good and price
Negative section of review
No hot water around check out
Narragansett, Rhode Island
Positive section of review
The view of the ocean
Negative section of review
The outside looks like it needs remodeling Small televisions
Tinley Park, Illinois
Positive section of review
I don’t eat breakfast
Negative section of review
Every thing
Key West, Florida
Positive section of review
Location
Negative section of review
The room needed a luggage rack, some place more comfortable to sit, like a small loveseat and the center support under the bed needs to be checked