How does it work?
-
1
It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
-
2
Followed by a trip
Followed by a tripWhen guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
-
3
And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent Reviews
-
Aloft Columbus Westerville
Westerville, Ohio
Average Review Score: 8.6-
Positive section of review
The staff member was extremely friendly, kind, and patient. The bed was super comfortable. We were able to get extra towels. The location was perfect for us as it was close to the hospital where I was scheduled for surgery the following morning. There were also several restaurants and stores nearby.
-
Negative section of review
There was a long line at registration, but the clerk remained patient and kept trying to explain the hold on the credit card for incidentals. Others in line were showing signs of irritation and yet the clerk continued to smile and to say, "I will be right with you all." There were used coffee grounds in the coffee pot. Initially we thought we were out of toilet paper, but later found it in a closet (strange place to store it).
-
-
The Sands Motel
Boulder City, Nevada
Average Review Score: 8.5-
Positive section of review
It was very clean, comfortable and quiet. The bedroom was spacious and had good carpeting. The little kitchen was a unique nice little touch (no stove), with table and chairs along with the usual fridge, microwave and coffeemaker. The receptionist was very friendly.
-
Negative section of review
The bathroom was a bit small but perfectly acceptable.
-
-
The Sage Hotel
Santa Fe, New Mexico
Average Review Score: 7.1-
Positive section of review
Our room was very clean and comfortable. The location was good had to walk maybe 15 minutes to downtown but the walk was nice.
-
Negative section of review
The front lady was very loud and aggressive answering our questions and concerns. We didn’t like that.
-
-
Candlewood Suites Columbia Hwy 63 & I-70, an IHG Hotel
Columbia, Missouri
Average Review Score: 8.6-
Positive section of review
The hotel front desk staff was amazing. We had an issue with a noisy neighbor and she moved us to a different location.
-
-
Motel 6-Cleveland, TN
Cleveland, Tennessee
Average Review Score: 7.7-
Positive section of review
Rooms were nice and spacious. We booked two rooms to accomodate the 7 of us in my family.
-
Negative section of review
Nothing to report. We enjoyed our stay here.
-
-
Days Inn by Wyndham Sidney NE
Sidney, Nebraska
Average Review Score: 7.7-
Positive section of review
Clean, comfortable, safe, great location
-
-
Condo Daytona Beach
Daytona Beach Shores, Florida
Average Review Score: 8-
Positive section of review
It was on the beach
-
Negative section of review
Didn’t know it was under renovation until after it was booked
-
-
Howard Johnson by Wyndham St. George Hotel & Suites
St. George, Utah
Average Review Score: 7.1-
Positive section of review
location was great
-
Negative section of review
Communication, the power went out on my last day, Sunday 4/12/24 and my wife was very sick, we had to move to another motel and were not compensated for the relocation.
-
-
Inca Inn Moab
Moab, Utah
Average Review Score: 6.8-
Positive section of review
Decent location.
-
Negative section of review
Check in was a Kiosk with an agent in the Philipines. This meant that when there were issues with the room I had been assigned, the agent's assistance, not to mention the time it took to get answers from someone actually in Moab meant check in took half an hour. It turned out there was no bathroom electricity my entire stay (discovered only after I had completely unpacked and set up for a 4 day stay) and no hot water for the last day and morning of my stay. Although they offered to move me, I was already completely unpacked and set up for my stay and I was assured the electrical problem would be fixed the next day. Each day I went out for Moab activities and returned to find it unfixed, but promised for the next day. Same thing happened every day. When I contacted Booking.com the agent could not reach anyone on site and said she would get back to me. Neither the booking.com agent nor the Inca Inn contacted me. Bad customer service by both. I was on vacation and couldn't do anything more till I got home. I finally realized that the $57 refund (on a bill of over $600) had been given when reviewing my credit card statement. The amount of that refund is absolutely insulting given the guest service at the Inca. My last day the hot water went out, so I not only had no electricity in the bathroom, I couldn't shower that day or the morning I left, even though I got a phone call saying the hot water would be repaire the night before I left. Add to this the Kiosk check in - with an agent in the Philipines! - with no actual person on site to assist guests made this the worst motel/hotel stay I have ever had in decades of travel.
-
-
Homewood Suites by Hilton New Braunfels
New Braunfels, Texas
Average Review Score: 8.4-
Positive section of review
It was clean
-
Negative section of review
Bed uncomfortable, toilet ran all night, light blinking in closet all night
-
