1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Oak Brook, Illinois
Positive section of review
Convenient location with Jason’s Deli and coffee shop nearby. Close to Oakbrook shopping and Oak Park/River Forest. Lots of forest preserves nearby and great buffet breakfast with plenty of healthy options
Negative section of review
All good
Islamorada, Florida
Positive section of review
I absolutely loved the location and rental area. The houseboats barely rocked and I didn’t have any issues with my sensitivity to motion. The beds were very very comfortable.
Negative section of review
There was no bedding for the bed upstairs. Besides that it was perfect.
Myrtle Beach, South Carolina
Positive section of review
Even though we got lost trying to find our location once we found the hotel it was amazing
Negative section of review
No problems everything was great
Florence, Kentucky
Positive section of review
The staff (Erik the manager and another lady) were wonderful and very considerate.
Negative section of review
The lady who checked us in was not all too great. The rooms were advertised as soundproof on booking.com and they are absolutely not. We heard the people on the floor above us stomping around and they kept us up until 2am. The door had a big gap in it and only had one lock which didn't feel secure. The carpet was stained and frayed. The pull out couch was so thin and uncomfortable and stained. The main beds were horribly uncomfortable. Walls had so many chipped places on them. The place had a stench of bad odor and cleaners that tried to cover up the odors but failed. Overall a very bad stay for us. We checked out the morning after our first night into our three night stay. Luckily they gave us a full refund and we were able to find an amazingly better hotel nearby.
Lancaster, Pennsylvania
Positive section of review
Good location- nice, clean rooms
Negative section of review
Breakfast bar lacked good hot items
Hillside, Illinois
Positive section of review
Customer service was very good
Negative section of review
Pool was freezing cold and there was no hot tub
Humble, Texas
Positive section of review
Hotel was quiet and clean.
Negative section of review
Room was very basic
Orlando, Florida
Positive section of review
Close to airport.
Negative section of review
Not super clean, could not get breakfast because of a late 7 am start, too expensive and more of a 2 star hotel. Staff was not welcoming.
Austin, Texas
Positive section of review
Nothing
Negative section of review
Staff were rude and never allowed us to fully check-in. Went to the Hyatt House Downtown, which was like going from sketchy economy class to first class on a plane and was worth every penny. The Atwell had to put multiple signs up in its parking lot reminding people how unsafe the area is and how they are 💯 not responsible for anything that happens.