1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Guerneville, California
Positive section of review
Very welcoming and helpful front desk staff. Clean, spacious room. Pool area and patio off the room looked great, but it was raining so we didn't use. Very close proximity to town.
Negative section of review
A couple little things in the room weren't working correctly, but it was minor and didn't make much of an impact on our stay.
Smithfield, North Carolina
Positive section of review
It's a Hilton what else is there to say. Very nice layout for the room very clean and comfortable beautifully decorated.
Negative section of review
The coffee was not up to par. The breakfast I would not feed my farm animals because there was no meat in anything. Fake eggs fake sausage fake milk I'll never stay at a Tru by Hilton ever again!!!!!
Sonora, California
Positive section of review
There was plenty of snacks, fruit, etc. Two workers were good at keeping the food stocked and they were friendly.
Negative section of review
Eggs were good. Biscuits and gravy were not. Waffles were limp but could be toasted.
Myrtle Beach, South Carolina
Positive section of review
The room was fairly clean and it was close to the venu we went to
Negative section of review
The floor was sticky and the room had a terrible smell (couldn't place it). Went to bed at 12 but was kept awake for 3 hours by the constant slamming of the stairwell door (we were across from the stairwell). Even after the host said she put a sign on it. Then there was the overpowering smell of marijuana coming from the vestibule beside our room. It was giving my husband and I a terrible headache. It could have triggered a seizure for my husband. We wound up leaving at 3 a.m. to drive 3.5 hours back home! The desk host was amicable until we complained of the pot smell, then her only response was "We can't do anything about that." Really? The entire place (especially the stairwell) reeked of cigarette smoke. We did get a "non-smoking" room but it doesn't help when people are smoking right outside the room and it creeps in! Terrible place! I wouldn't go back here if someone paid me to!
Ridge Manor, Florida
Positive section of review
Stayed at this location as it’s near my parents home.
Negative section of review
Very run down for a Hampton, it’s obvious that this was originally a basic motel made into a Hampton. There are doors to the outside from the first floor rooms. The carpeting in the interior hallway is stained and in desperate need of replacing . What bothered me most was the poor cleaning of our room. The first thing we noticed was a pair of cowboy boots laying on the floor of the closet, obviously housekeeping wasn’t very thorough if they couldn’t even remove items left from a previous guest. There was a very long black hair on the wall of our shower, hair on the pull out tray next to the bathroom sink, a dead beetle in the corner of the bathroom floor, and another dead bug in the cabinet next to the fridge.
Jerome, Idaho
Positive section of review
Great location. Breakfast was amazing
Negative section of review
Our bed was hard and uncomfortable
Hanover, Maryland
Positive section of review
contemporary property. good amenities
Negative section of review
no restaurant
Madison, Alabama
Positive section of review
Clean, friendly staff, felt safe.
Itasca, Illinois
Positive section of review
The helpful staff and the price
Alexandria, Virginia
Positive section of review
Location