1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Las Vegas, Nevada
Positive section of review
Ivory Tower room was large and very comfortable. Hotel has free parking, a pleasant casino and many dining options. It is located about 1/2 mile from Strip.
Negative section of review
Unfortunately folks enter and exit rooms at all hours and let doors bang shut.
Lihue, Hawaii
Positive section of review
Our unit was newly remodeled. We’ve stayed at the Banyan many times and this was the best unit by far! Quick walk to kalapaki beach, restaurants and stores!
Hammond, Indiana
Positive section of review
Nothing was good from Check to leaving the same night after immediately checking the room
Negative section of review
I had to wait 20 minutes for anyone to check me in Friday night. I had called several times to ask questions about the hotel. When I got checked in she was not very friendly or helpful. She (Katrina ) was very unprofessional and unfriendly! We checked out the room to make sure for bed bugs. pulled out the sofa bed and it was dirty sheets, a hair in the sheet, the springs was coming out of the backside of the mattress , food wrappers in the bed. It looked like bugs in the sheets. She told me the pool was closed all weekend with no explanation after we checked it. The bathroom was nasty dirty! I was so mad I went down to the front desk. She refused to cancel my reservation and clean the room. She wouldn’t give me credit for my room for the weekend. I had to call corporate 3 times to get a cancellation and refund offered to me. This was a family vacation with family for my grandson birthday. We had to rush around trying to find accommodations after we walked out of that Hampton Inn. She charged my credit card for the room Friday night. The elevator didn’t work right. My family was stuck in the elevator and the door wouldn’t open or close. I told my family to get off the elevator. I would never recommend this Hampton Inn location at all! It looked like a bug or something on the wall. It was so gross. I want my refund that the gentleman from corporate said that he would escalate my complaint for supervisor! I will never spend another dime in your company! I will stay at another business. That hotel was the nastiest place I’ve ever seen. They had bed bugs!
Bowling Green, Kentucky
Positive section of review
Breakfast great. 1 mile from 65 and close to corvette museum
Negative section of review
Can't think of anything
San Francisco, California
Positive section of review
Beautiful place and staffs truly San Francisco roots up
Negative section of review
Just more rooms available but you have to book ahead
Mascoutah, Illinois
Positive section of review
Clean accommodations-helpful staff - good value
Newark, Delaware
Positive section of review
The bed was amazing!!! Sparkling clean room.
Valdosta, Georgia
Positive section of review
I like the happy hour..and breakfast.
Negative section of review
The hot tub had a bunch of top layer coming off. And they didn't know if chair lift for pool was working.im in a wheelchair and use the pools for my therapy. And the only way I can get in is by chair lift....the highway was a little loud.
Atlanta, Georgia
Positive section of review
Very clean, great location.
Negative section of review
I didn't like that you have to pay an extra fee for parking. I was also unaware of this fee when I made the reservation. I didn't find out until I arrived.
Davenport, Iowa
Positive section of review
The location was convenient
Negative section of review
Bathroom wasn't clean. Charged for room key at check-in without being informed. Outlet loose and shorting. Lights flickered intermittently. Alarm clock broken. TV too small to see from bed. Vending machine onsite half full and only of expired hot Cheetos.