1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
We stayed in the Penthouse/Duplex. The room was perfect for our group. It was my mother's 80th birthday. I ordered flowers to be delivered before we arrived. The staff had them in the room for us upon arrival. The location was perfect! We only had to use Lyft 2 times during our stay. I cannot say enough good things about this hotel. This was my 4th time to travel to New York, and this hotel was by far the best Hotel I have ever stayed in. I will not stay anywhere else in New York except this Hotel.
Bryce Canyon, Utah
Positive section of review
The location is perfect for visiting Bryce, it's right down the street from the entrance of the park. Our room was clean, comfortable, had useful amenities like a fridge and a microwave, and fee breakfast included was a big plus. We appreciated that it was pet friendly and there were areas near our building we could walk our dog.
Negative section of review
It's advertised that there is a pool, which is true but they don't mention it's in the property across the street and is small. We tried stopping by a few times (at various points in the day) but it was always loaded with people. $30 per night for the pet fee is a bit steep if you're staying a while.
Branson, Missouri
Positive section of review
I booked an additional night here and was just as pleased with this hotel. Clean, comfortable room, great location, friendly staff, and a wonderful breakfast. I will definitely choose this hotel for my next trip to Branson!
Seattle, Washington State
Positive section of review
I, together with my family, had been staying here for 20 days. It's really like our home. The staff are very friendly and helpful. The food is good. The facility provides everything I need.We are very satisfied.
Charleston, South Carolina
Positive section of review
Staff was very friendly. It was a good price. Close to alot of stores, attractions, and restaurants.
Joplin, Missouri
Positive section of review
Nice room, clean and comfortablwe
Santa Barbara, California
Positive section of review
Great location
Negative section of review
Too many insects in hotel. We booked two nights, had to check out after one night. They charged us two nights even we only stayed one night. They said they would refund the second night. They couldn't refund the second night because we didn't book through them. They said to contact booking.com for refund but I don't know how to do that.
Newark, New Jersey
Positive section of review
Location
Negative section of review
They offer rooms with 3rd party companies and shows there is parking available to find out you have to pretty a parking package. The front desk person was cold and rude and wouldn't give us options except to say you can park at the airport. Keep in mind they open up by saying thanks for being a loyal member for so many years and then treat you like a stranger
Los Angeles, California
Positive section of review
Nothing
Negative section of review
Property is very basic in a sketchy location- we woke up in the morning to see our balcony full of other people’s belonging - clothes, suitcase etc. The property was not clean, they also provide exactly one towel per person which is odd, not even a bath mat or a face towel. I would not recommend this place and will not stay there in the future.