1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Highland Falls, New York State
Positive section of review
It had the basics we needed: 1) relatively speaking, very close to West Point, 2) one of the cheapest options in this overpriced area, 3) comfortable beds, and 4) clean. The friendly part-owner of this family business was nice, eager to please, and proud of his hotel. He stated proudly that the room was "newly renovated". While the shower was great, I cannot imagine what the non-renovated rooms looked like. The blankets were "gray girls". The room was clean, except for two towels with one or two tiny specks on them each, that icked out my son, and one little centipede. I would stay here again to save $90-150/night compared to the Thayer. It had a kitchen sink, microwave and minifrig.
Negative section of review
The outside door handle is apparently supposed to be lifted up to keep it from grinding (per owner), yet there is no indication on the door for this unusual necessity. The "new" renovations were not planned by a designer. This was obvious due to the dated, mismatched colors of the walls, floors and woods. The "art" was 3 framed posters, with 2 of the 3 posters exactly the same. The mirror was good but oddly landscaped instead of portrait. There was a curling iron burn on the bathroom countertop. The parking lot is in pretty awful shape. But I appreciated the effort and saving $$.
St. Pete Beach, Florida
Positive section of review
location was great. The views were amazing and the decor and furniture was really nice. Love that you had beach items for us to use. The beds were really comfortable and bedding was nice with plenty of pillows.
Negative section of review
Need more bath towels and wash cloths and kitchen towels and washcloths. The resort was changing their beach gate security to a key fob when we were there, but we didn't have one for our unit. We had to wait for people to come to the gate to let us out to beach or in from the beach.
Death Valley, California
Positive section of review
Was looking for something centrally located in the park so your location was great.
Negative section of review
Your room price is a little high for us but we had a lovely time. Wish the food and drink options were better and serving times were extended. The food, drink and service at the bar was excellent. Went to the pool and paid way too much for terrible margaritas
Monterey, California
Positive section of review
Convince, clean and comfortable. Centrally located in Monterey. Hate to leave.
Negative section of review
No safe in the room.
El Cajon, California
Positive section of review
I liked the soaking tub. The bed was clean and very comfortable.
Negative section of review
The room service meal was over priced and not very good.
Lakeway, Texas
Positive section of review
Very friendly staff and comfortable room with great location
Negative section of review
Had a slightly unpleasant smell in lobby
Albuquerque, New Mexico
Positive section of review
I liked the fresh coffee in the office.
Negative section of review
Saw some bugs at night
Santa Fe, New Mexico
Positive section of review
It was clean and close to Market
Negative section of review
Nothing
Oak Harbor, Washington State
Positive section of review
Friendly staff on checkin
Chico, California
Positive section of review
Location
Negative section of review
Charging for water in the room