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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Dresden, Ohio
Positive section of review
Ally is the best! Wonderful hospitality, amazing food and always a great time! It’s like my home away from home.
Gatlinburg, Tennessee
Positive section of review
Breakfast, heated indoors pool/ lazy river/ hot tub
Negative section of review
The cleanliness and needed updates/repairs in some areas
Gettysburg, Pennsylvania
Positive section of review
Room had all basic amenities and was very clean.
Negative section of review
Outside of back and side doors need to be kept up a bit better.
Niagara Falls, New York State
Positive section of review
Clean facility. Close to attractions
Ellsworth, Maine
Positive section of review
Smelled, dirty inside and outside
Negative section of review
Comfort Inn couldn't accommodate pet for a second reservation starting on 4/24, so I canceled it. I made the reservation months in advance thru booking.com, but due to the Comfort Inn's pet policy change and they blamed third-party booking company for the issue, saying they shouldn't have booked the room. After staying one night on this reservation, I didn't want to stay any further as the hotel was disgusting. The pet area was full of cigarette butts and was too dirty for pets, which says a lot. Outside garbage overflowing and stacked next to can. The only positive was hotel clerk, Wade, was very pleasant and helpful. Would rate this hotel with negative numbers. You always take a chance with Comfort Inns because they have a high chance of being flithy or having rooms rented to crack heads.
Ojai, California
Positive section of review
Eclectic, good location,.
Negative section of review
Lighting in rooms is terrible. Cobwebs I light fixtures. Desk was “sticky”. If you have to do some work, this is not the place. No USB charging outlets.
Dallas, Texas
Positive section of review
Front desk was nice
Negative section of review
Room was very hot
San Diego, California
Positive section of review
Close to marine
Negative section of review
Old
Tappahannock, Virginia
Positive section of review
It was clean
Wilmington, North Carolina
Positive section of review
location
Negative section of review
I had a issue with my toilet clogging up. I reported the incident to the front desk at which later time a lady came to the door with a plunger. The housekeeper tried to give me the plunger and I responded " I'm the guest and should not be perfrmiong your job" The house keeper proceeded to try and call her supervisor in which housekeeper Anthony told me " Don't worry about it i'll take care of this" I would also suggest that air vents get cleaned and update the couches and chairs for they are worn out and uncomfrotable. I would also say for the price point of the hotel that a better quality hot breakfast bar should be added to the value of the establisment. In comaprrison to other hotels Mainstay falls short on that convience. Lastly not offering a military discount is quit distasteful towards those who serve.