1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
West Yellowstone, Montana
Positive section of review
This experience was amazing. The staff took extremely good care of us. Very friendly and accommodating and oh my goodness the bed was wonderful. This was our very first experience in Yellowstone and Crosswinds helped to make it a memorable experience.
Albany, Oregon
Positive section of review
Location was good other than obviously not the most upstanding as far as guests and part of town goes. Staff was great. Heat and air did work. Recently updated and pretty clean.
Negative section of review
Loud! People running around all hours of the night. This was definitely a "make sure you lock the door" type hotel. The bed was "lumpy". Headboard not firmly attached to wall (two twin headbands hanging on wall) so it bangs around all night. It had recently been updated and was clean for the most part. Hot water was lacking. Water was warm and warm water ran out in a very short time.
Los Angeles, California
Positive section of review
Everything but the few things below - room was very nice, staff was great, breakfasts were good. Location excellent - only a 7 minute walk to and from the train station
Negative section of review
For such a nice hotel, it is a shame that you do not have a choice of pillow types. Old people like us have neck issues and need flatter pillows than your very thick ones. One of us was able to get a slightly flatter pillow, but there were no others available. Bathroom door was much too noisy when closing, which would wake up the sleeping partner when the awake partner used the bathroom in the middle of the night. We asked for it to be looked at and were told that it couldn't happen on the weekend. So we could not close the bathroom door all the way at night.
Key West, Florida
Positive section of review
I liked the privacy and how it was off the beaten path!
Bowling Green, Kentucky
Positive section of review
Close to the interstate with a well lit parking lot.
Negative section of review
Nothing, everything was great!
Sacramento, California
Positive section of review
The receptionist was nice
Negative section of review
Homeless people outside in the parking , people drinking alcoholic beverages on parking , it felt insecure
Modesto, California
Positive section of review
proximity to hospital
Erie, Pennsylvania
Positive section of review
Breakfast was good
Negative section of review
Too noisy the bath seems to be made for an invalid with all the bars on the wall we never asked for a disabled room
Tusayan, Arizona
Positive section of review
quiet room
Negative section of review
nothing
Manitou Springs, Colorado
Positive section of review
Lovely
Negative section of review
Nothing