1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Pigeon Forge, Tennessee
Positive section of review
Our room was clean, comfortable, and exceptionally convenient, especially for the price! Staff was so kind and accommodating, the lady at the front desk was so sweet! An added bonus is the fact that the hotel is slightly behind the Parkway rather than directly on it, so no road noise but still close to all the attractions. We loved our stay and can’t wait to stay here again!
Negative section of review
I do agree with some of the reviews stating that the pillows are a little lackluster, if someone were to need a little more neck support at night they might not enjoy these. I personally didn’t have any issues, I just stacked two pillows together and slept like a dream.
Seaside, Oregon
Positive section of review
excellent location to walk to the Prom, delicious breakfast with large variety and gal watching to re-fill foods as needed, inside pool warm and accommodating and our room for 6 was spacious, comfy and nicely updated..!! will stay again 1000%..
Negative section of review
no complaints but parking is a bit tight and rainy weather a bummer
Covina, California
Positive section of review
Well I loved how awesome/beautiful the hotel looks, rooms are huge beds are very comfortable you have two big TV's, good location and best of all the front desk staff are all great very polite and willing to help. Love you Vanllee
Negative section of review
The only thing I can think of was the A/C was not to cooled but it was good enough.....I like it cooled but that's me.
Helen, Georgia
Positive section of review
Bed super comfortable. Quiet. Great location. The swings on the river are so cute and peaceful.
Negative section of review
On arrival, I found many hairs on the bathroom floor that obviously weren’t mine and that was very off putting. No cable.
Houston, Texas
Positive section of review
The location was fine. Clean great breakfast. Love the pool and gym. Very helpful staff.
Negative section of review
Thin walls could hear the next room. Was overbooked, so I didn't get the room I asked for online with booking. It was fine, tho I was still happy with the replacement.
Pigeon Forge, Tennessee
Positive section of review
Very nice staff. Great value. Convenient location. Clean room.
Negative section of review
Nothing
Anchorage, Alaska
Positive section of review
Location was good and the hotel was clean
Negative section of review
There was a whole kitchen and no silverware or dishes and the website and the front desk staff said nothing about having to buy any from the lobby store if I wanted any. So when I purchased food at a grocery store after flying in super late and tired from lay overs I nothing to eat it with.
Buckley, Washington State
Positive section of review
People were really nice.
Negative section of review
Breakfast should have had a few items.. Nothing there outside of a waffle maker.
Albuquerque, New Mexico
Positive section of review
Clean, helpful staff
Negative section of review
Noisiest property I’ve ever stayed in. Security in and out of exit doors probably checking stairwells all night slamming doors and waking us up
New Orleans, Louisiana
Positive section of review
Nothing
Negative section of review
Nothing bad customer service, dirty carpet,dirty toilet,no microwave, nat bugs everywhere even on the breakfast food ,all in the rooms,waited in elevator for 20 to 30 min only one working nothing wasn't right wouldn't stay there anymore we rented 14 rooms and everyone was awful wouldn't recommend to nobody